Pathetic Staff

Went into the Somerset Store (Helderberg Mall) at 11:50 today , I was looking for a few items. Not once was I offered help or greeted . I was in there a good 10 minutes with no assistance from anyone . I was the only customer in store with 3 ladies working there. So the store was not busy , if they were busy with admin surely it could wait till after I was assisted with what I needed from at least one sales assistant. This really left me with a bad taste for future shopping at this store. surely in 2021 we should by now know the basics of customer service.