Lies!! Utterly dishonest

I saw a stove I liked on their online platform. Before placing the order I called the store to ask them if they have it in stock - they said YES. I asked them if they are sure they have it in stock and they got annoyed with me. Low and behold a week later they call to tell me they do not have the stove in stock. This really broke my heart as I am moving into a new place, and have scheduled this move around the arrival of the stove. I do not have a budget to live off takeaways, and I do not have extra money to order another stove as I wait for them to refund me. Not only have I lost a week but I have to wait another 10 days for the refund to reflect. They have messed up all of my plans. I will never ever again purchase from these guys