GM
Gracian M
Active since Mar 2023
11
Reviews
0
Industries
Reviews
11 reviews15 months ago
Account cancellation for new installation fee practice
I missed one payment in December, and received an invoice for two months payment. I paid it and an hour later MWEB issued me with a cancelation of account and New fee to start a new account. I am shattered ad I am a work from home student. The invoice said I have until 1 of Feb to pay. I paid it on the 14th Jan. Yet they still closed my account. They answer chats, emails, and they never ever pick up phone. I wish I could get my R2e18 back and move on
0 replies
21 months ago
FNB Service is bad
This is bank has very bad customer service. The popular stationed to help have not been equipped with the knowledge needed to assist. I have been trying to withdraw funds from my PayPal to my fnb for a week now. I keep getting an error regarding the characters in my telephone number - under my FNB profile. I take their advise and reach out to forex - forex assures me that I'm not the first to experience this problem and that the error code belongs to FNB. FNB employees are so brainwashed that when they see the PayPal they automatically assume its not their problem. So if FNB refers me to PayPal and PayPal refers me to FNB who then has the solution. I was told the error code can be searched by FNB but I don't even this they read the queries through. It's almost as if you chatting to a bot. Instead of being confused with me they jump off the chat and transfer to the next agent. It's a very rude process. And ********. Now I don't have have access to my funds. FNB is the pits
53 replies
22 months ago
Dishonest false asvertising
I paid R1000 ticket to see Robert Kiyosaki at the recent NAC South Africa event. We only got to see Robert for 30 minutes on day 1 and another 30 minutes on day 2. The rest of the time we had other speakers trying to sell us there programs. From 9am to 7pm sitting through sales pitch after sales pitch. It was grueling. I sent an email asking for a refund as they event was nothing like it was advertised and they still have not gotten back to me date. Very dishonest
0 replies
22 months ago
Installation date lies inconvenience my daily job and move
I revolved the moving into my part mentioned around their installation date promises. I have signed my lease and everything. What is worse is that I am a remote worker. I can't attend work without wifi and they have gone quiet. Making me pay a fee and making me sign a debit order they have secured their income and have not fulfilled their 7 to days 10 installation promise. I am crushed as I don't not know what I am going to do now
0 replies
22 months ago
Installtion date lies - Can't work or move into my apartment
Once you pay they go quiet. They make you sign a debit order ensuring that they will get their money but after that they do not care about keeping their end of the bargain. I am still waiting for the installation of my unit. What is worse is that I am a remote worker. I depend on my wifi to do my job. I have revolved everything around this installation and they have pushed my schedule back heavily.
0 replies
22 months ago
Lies!! Utterly dishonest
I saw a stove I liked on their online platform. Before placing the order I called the store to ask them if they have it in stock - they said YES. I asked them if they are sure they have it in stock and they got annoyed with me. Low and behold a week later they call to tell me they do not have the stove in stock. This really broke my heart as I am moving into a new place, and have scheduled this move around the arrival of the stove. I do not have a budget to live off takeaways, and I do not have extra money to order another stove as I wait for them to refund me. Not only have I lost a week but I have to wait another 10 days for the refund to reflect. They have messed up all of my plans. I will never ever again purchase from these guys
0 replies
22 months ago
Left me stranded - inconsiderate & poor service
I am so heartbroken. I ordered a stove from their online store. A week later they call me to tell that they do not have stock of the stove. I have scheduled moving into my new apartment around this stove as I cannot afford takeaways. Not only did it take them a week to realize they do not have stock, but I still have not recievwd my refund. The only funds i have left to get myself another stove. I don't even have takeaway budget. They have left me stranded. PLEASE SEND ME MY REFUND
0 replies
23 months ago
No service, no support, blatant rude
Awkwardest thing ever - I called the Admissions office. Christopher answered the phone. I asked him a question, then he turned to his colleague to have a chat, I waited on the line, then he put me on hold, then dropped the called. I have never in my life! - LOL.
53 replies
29 months ago
Comped Hair in Food
Today we visited the establishment and ordered a pulled beef pasta and other goods to eat. 15 or so min later we ordered a ****tail. The place was busy, but the food took about 30 min to come out before the ****tail. Because we wanted to eat in and out we canceled the ****tail. The pasta had a hair on it and had to be returned. We had to leave for somewhere so we could not wait for another one. The only apology/offer we got was a comp on a pasta we never got to eat. Heard many great reviews but highly disappointing visit
71 replies
38 months ago
Unprofessional staff members running the floor
Today I came in to get a ring for my husband. I am a woman of color. I greeted the attendant in English, and He greeted me back in Xhosa. I asked him to show me to the male rings in English and he answered me back in Xhosa. We speak French, Canadian citizens. I asked for a seat for my mother in law in English, and he proceeded to communicate with us in Xhosa. I did not appreciate the forced familiarity he wanted. All I wanted was to be professionally shown to the rings I wanted to see. After he realized we will not be answering him in the vernacular he felt I should be speaking he lost interest in serving us so we left. American Swiss Canal Walk, Century City Cape Town, South Africa
53 replies
Review Distribution
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4 Star
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2 Star
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1 Star
11 (100%)