LP
la parada
Claimed Business
LP
Performance(last 12 months):
TrustIndex
0
Score
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Review Distribution
2.3|13 Reviews
May '25 - Apr '26
5(25%)
4(8.3%)
3(0%)
2(8.3%)
1(58.3%)
5(25%)
4(8.3%)
3(0%)
2(8.3%)
1(58.3%)
Recent reviews (13)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
2 Mar 2026, 06:54
Bad Service
The music was exceptional and created an amazing vibe. Unfortunately, the service needs improvement, drinks arrived late and warm, and the food was also delayed, impacting what could have been a great night.
Helpful (0)
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WS
LM
Lesedi M
1 reviews | Active since Jan 2020
6 Jan 2026, 06:46
La parada V&A Waterfront
On Saturday the 3rd of Jan I had decided on going to La parada waterfront with friends , the waiting time was long and the waiter named queen took forever to serve us, didn’t come checking us if we were okay, moving shortly 30 mins prior the bill coming , one of the cleaners and queen came to our table , and the cleaner bump the Hubbly and the coal burned my thigh and my dress too, has holes all over my body and the only thing they wanted to do was give me a 200 off the bill, which didn’t make any difference or sense to my ability because had it been worse what would they have done Only then when I told the manager that I’m going to report it to hello Peter she wanted to take matters into her own hands by then I was already angry 😡 and nothing would work. Kindly get back with an update , it would be appreciated if you would
Helpful (0)
|Replies (0)LM
Lesedi M
1 reviews | Active since Jan 2020
6 Jan 2026, 06:46
La parada V&A Waterfront
On Saturday the 3rd of Jan I had decided on going to La parada waterfront with friends , the waiting time was long and the waiter named queen took forever to serve us, didn’t come checking us if we were okay, moving shortly 30 mins prior the bill coming , one of the cleaners and queen came to our table , and the cleaner bump the Hubbly and the coal burned my thigh and my dress too, has holes all over my body and the only thing they wanted to do was give me a 200 off the bill, which didn’t make any difference or sense to my ability because had it been worse what would they have done Only then when I told the manager that I’m going to report it to hello Peter she wanted to take matters into her own hands by then I was already angry 😡 and nothing would work. Kindly get back with an update , it would be appreciated if you would
0
Replies (0)CC
Caren C
1 reviews | Active since Jan 2020
27 Dec 2025, 14:01
Formal Complaint Regarding Service on Christmas Day
Dear Management / Owners of La Parada Rosebank, I am writing to formally lodge a complaint regarding the extremely disappointing and unprofessional service I experienced at La Parada Rosebank on Christmas Day. I had a confirmed booking for 4:30 PM. Upon arriving at the restaurant, the waitress at the entrance informed us that the restaurant was very full and that some staff members did not want to take any more orders due to being overwhelmed and because patrons were allegedly being rude to the waiters. We were then told that if we chose to sit down, it would be “at our own risk.” Despite this warning, we decided to sit down. It took approximately 15 minutes for the same waitress to bring us menus, after which she left without further engagement. After another 30 minutes of waiting, she asked another waitress to assist us. That waitress openly refused, laughed, and continued speaking in her mother tongue with colleagues, before walking away. This entire interaction happened right in front of us and made it very clear that we were not welcome or going to be assisted. At that point, we decided to leave, as it was evident that the staff had no intention of serving us. This experience reflects extremely poor management and a lack of basic customer service etiquette. If the restaurant is short-staffed, bookings should not be accepted. Furthermore, staff should be trained to handle pressure professionally. Laughing, refusing service, and openly displaying unwillingness to assist customers in front of them is completely unacceptable and unprofessional. This incident has left a very bad taste in my mouth, and I can confidently say that I will never spend a single cent of my hard-earned money at a restaurant that allows such disrespectful behaviour and demonstrates such poor management skills. I hope the owners take this complaint seriously and address both staff conduct and management practices to prevent other customers from experiencing the same treatment. Yours sincerely Caren A Very Disappointed Customer
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Caren C
1 reviews | Active since Jan 2020
27 Dec 2025, 14:01
Formal Complaint Regarding Service on Christmas Day
Dear Management / Owners of La Parada Rosebank, I am writing to formally lodge a complaint regarding the extremely disappointing and unprofessional service I experienced at La Parada Rosebank on Christmas Day. I had a confirmed booking for 4:30 PM. Upon arriving at the restaurant, the waitress at the entrance informed us that the restaurant was very full and that some staff members did not want to take any more orders due to being overwhelmed and because patrons were allegedly being rude to the waiters. We were then told that if we chose to sit down, it would be “at our own risk.” Despite this warning, we decided to sit down. It took approximately 15 minutes for the same waitress to bring us menus, after which she left without further engagement. After another 30 minutes of waiting, she asked another waitress to assist us. That waitress openly refused, laughed, and continued speaking in her mother tongue with colleagues, before walking away. This entire interaction happened right in front of us and made it very clear that we were not welcome or going to be assisted. At that point, we decided to leave, as it was evident that the staff had no intention of serving us. This experience reflects extremely poor management and a lack of basic customer service etiquette. If the restaurant is short-staffed, bookings should not be accepted. Furthermore, staff should be trained to handle pressure professionally. Laughing, refusing service, and openly displaying unwillingness to assist customers in front of them is completely unacceptable and unprofessional. This incident has left a very bad taste in my mouth, and I can confidently say that I will never spend a single cent of my hard-earned money at a restaurant that allows such disrespectful behaviour and demonstrates such poor management skills. I hope the owners take this complaint seriously and address both staff conduct and management practices to prevent other customers from experiencing the same treatment. Yours sincerely Caren A Very Disappointed Customer
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Replies (0)BN
DG
Dean G
1 reviews | Active since Jan 2020
1 Dec 2025, 09:13
Worst service and slower than a snail...
The worst service I have ever experienced. Manager couldn't care and had no idea what day of the week it was. Was for a work function with 2 choicese for starters and around 4 for mains. Food took over 3 hours for starters to arrive and then another hour for mains to arrive. Starters was terrible. Most of the people from my office left before food arrived and bought there own food from Woolworths. There were loads of waiters, and no one new what was going on.
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Dean G
1 reviews | Active since Jan 2020
1 Dec 2025, 09:13
Worst service and slower than a snail...
The worst service I have ever experienced. Manager couldn't care and had no idea what day of the week it was. Was for a work function with 2 choicese for starters and around 4 for mains. Food took over 3 hours for starters to arrive and then another hour for mains to arrive. Starters was terrible. Most of the people from my office left before food arrived and bought there own food from Woolworths. There were loads of waiters, and no one new what was going on.
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Replies (0)DP
Dee P
1 reviews | Active since Jan 2020
27 Nov 2025, 11:43
La parada Suncoast worst
Went to Suncoast and had pasta stew from 3 absolutely oversalted disgusting prawn pasta accompanied by the most pathetic service. Got told after a week or two that I would get a voucher to go the gateway store. Apparently they needed to generate it from the moon. Refund my money
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Dee P
1 reviews | Active since Jan 2020
27 Nov 2025, 11:43
La parada Suncoast worst
Went to Suncoast and had pasta stew from 3 absolutely oversalted disgusting prawn pasta accompanied by the most pathetic service. Got told after a week or two that I would get a voucher to go the gateway store. Apparently they needed to generate it from the moon. Refund my money
0
Replies (0)