very disappointed.

Absolutely disappointed with the service or shall I say the lack of service from Honda Umhlanga. I purchased a 2019 BRV new, 8 months later I noted the driver seat the material had started to ladder eventually causing a hole. I took the car in to inquire if it was still under warranty and if it could get repaired. I left then once home I then had to take pictures and send it in. I then returned again as I had not heard from anyone. It has now been 3 months and still no answer as to if it would get fixed and the hole is now progressing in size. A simple yes or no answer is needed!!!!