No Information / Unable To Answer Simple Questions

I tried one of Honest Chocolate's products but didn't like it and threw it away, and so I wanted to try another one of their flavours but didn't want to potentially waste another R75 if it wasn't nice, and so I phoned Honest Chocolate using the number on the website.

I inquired about their other flavours, asking if they also have a sour taste or not but the woman on the other side of the line could not answer any of my questions. She told me to phone their factory so I asked for the number and did so. The factory was helpful and the person I spoke to there helped me narrow down what my next purchase should be, and so I went back to the shop I bought the previous bar from in order to find that flavour. The shop had all the flavours except the one I was looking for, and so now I needed to find another shop to buy it from but didn't know where else these products are sold, and so I phoned Honest Chocolates again ...

I phoned to ask what shops sold their product. The answer I received was, "we sell it at the café". I inquired as to where the café is the person gave me the address but did not say what town it is in, and so I asked what town the café is in and was told "Cape Town". Since I am not in Cape Town it is impractical for me go drive there just for 1 bar of chocolate and so I explained that I live in a different town and would like to know what shops sell their product. I was told, "We only sell it at the café" presumably indicating that the product was 'not sold in my town'; however, as I explained to the person on the line, "it is" since it is where I bought their product and my query was therefore, "What other shops in my town sell your product." The answer I received was, "I don't know" and Honest Chocolate didn't seem interested in selling anymore of their product, so that's where the phone call ended.