Beware New Honor units are defective out of the box

I upgraded my Cell C contract & chose a Honor 400Pro. These units are faulty in the box. It was a gift for someone & only 7 days after I purchased gave it to someone, only to discover after 3 days of use that the phone is faulty defective. Phone UI was not responding & phone freezing not responsive.I had the worst experience at the Honor service centre SSS cellular in Tygervalley Western Cape. Their consultants are not helpful & are Huawei specialists but no nothing about Honor. They advised that a new phone had to have it's motherboard replaced, which was their outcome report.I did not have the phone for 1 week of use with this outcome. Thus beware of their promises of repair, these units they give is faulty out of the box. I sent Honor & Cell C complaint a week ago with no response from Honor. Cell C repair centre gave the same outcome that the Honor 400Pro motherboard is faulty. I insisted Cell C I want this unit returned or replaced but they ended up repairing a new phone,which I did not authorise. Beware of Honor units & there is no good after sales service & they don't respond to complaints & emails. Rather purchase other units than this brand. You going to get a faulty unit out of the box then you can't return it