Over 2 months now, and still no pick-up for a repair booked.

I had send in my phone in September 2025 for a microphone repair. Phone came back a bit better, but not completely fixed. In the end of November, the microphone was doing what it was doing the first time I had send it in. Booked a postal repair in early December through the app. Nothing came of it. Though they might not be taking in new repair, cause it was December. Waited till January, booked another repair through the app. Still nothing. Called custom services on Monday, 16 Feb. This is now over 2 months since I booked the second repair. Customer Service stated they will sort it out and get back to me within 48hours and have my phone booked for repairs. Have been over 48hours and still no feedback.

Horrible service and horrible customer service.