NO REPLACEMENT STOCK FOR HOOVER VACUUM CLEANER

Shocking News. Bought a brand New Upright vacuum cleaner from Builderswarehouse George. 1 month later the scope handle broke off inside the machine, brittle thin plastic. I called Builderswarehouse who tried to call there supplier, unfortunately the lady got back & said there is no way fixing the handle or replacing the handle as Hoover SA does not carry stock. The machine should have Spares if they want there products to stay around. I called Hoover SA giving them the opportunity to sell me a replacement modele that I would have gladly paid the difference in the models but to my shock they would not! I Will never purchase another Hoover product again. A Product Name I once trusted & love now is not Trustworthy. No maintenance stock to repair your products is unacceptable. I now sit with a very expensive white elephant Hoover SA! Dont import products you cant keep back up replacement parts. Poor Customer Service!