Bad service Horizon Pools Western Cape

They are great at sales but that is where it ends. They have very unprofessional teams that do the installation. They comleted my pool after many delays, they installed paving blocks, the grout between blocks kept on cracking I was told its normal, they rapaired the cracks and the cracks appeared again only to be told again that its normal and that they would only come back after the winter rains have passed. They are quick to ask for payment of deposits and other money but non existent when it comes to aftersale service.