1 reviews | Active since Member
This is a very poorly run setup. Their administrative systems are beyond shocking! The billed amounts quoted differ. After cancelling services years ago, I have been debited repeatedly (a common complaint in other reviews). I cannot get confirmation from them that the account has been closed (after paying an amount that should not have been billed) as they now require personal details as "verification". Although this was not required when cancelling another service. Customer service is a foreign concept. I cannot get confirmation either that my personal information will be removed from their systems. This is a very suspicious setup. You run significant risks by getting involved with this "business". It was very unwise for me to give them access to my bank account or any personal information. Clearly the premise for the 3 first-name-only individuals I can apparently only communicate with via email (they do not take or make telephone calls) is that the laws (POPI, NCA, or others) do not apply to them. This must now be remedied!