Questionable booking from provider!

On the 18th November, we booked three nights at the Elandsbay Beach Cottage in Cape Town through [URL Removed] at an agree price and paid a $20 deposit. We were given a remainder price to pay on arrival. Earlier this week, we received an email from Stefan of Elandsbay Beach Cottage, stating that we needed to pay all of our monies immediately and not on the agreed arrival date. The price of the cottage had also increased by almost R500. Stefan said this was because it was a busy time of year, there had been other enquiries to the room and there had been a mistake with the original costings.<br> <br> We tried to query this with [URL Removed] sending numerous emails over the last two days - they have not responded. Finally we contacted Stefan via email registering our concern, and he cancelled our booking. We contacted Stefan via phone and were informed 'we either do it his way, or not at all'. The agent, [URL Removed] are still unavailable for comment, and we have no means of claiming back our deposit. This is disgusting ethics and sounds to me like Elandsbay have had other enquiries and are taking advantage of visitors to Cape Town. [URL Removed] have been useless in assisting us