I want my Refund!

<p>My sister and I booked into hotel 224 in Pretoria and we're charged R600 for Accommodation and R400 for breakfast, on Thursday the 23rd June 2016. Upon arrival at the room we started to itch due to dirt on curtains and dust coming off the Aircorn. We immediately phoned reception to raise this concern. But decided to give them a chance, however due to the dust my sister's sinuses started reacting badly, and she went to the toilet there was no toilet paper for more than 15 minutes. They have since said they are coming until I told them I want my Refund because their service is Poor poor poor. I was refused my money!!!! I want my R900 back.</p>