HS
Hotel Sky Cape Town
Claimed Business
HS
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
-34
Recommended: Unlikely
Review Distribution
2.8|4 Reviews
Jun '25 - May '26
5(25%)
4(0%)
3(25%)
2(25%)
1(25%)
5(25%)
4(0%)
3(25%)
2(25%)
1(25%)
Frequently Asked Questions About Hotel Sky Cape Town
Hotel Sky Cape Town has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked Hotel Sky Cape Town across 38 total reviews. How is the TrustIndex calculated? →
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
28 Jan 2026, 20:16
As returning clients and celebrating a special birthday, I would like to have had a higher floor, like requested, we even checked in later to get a higher room and was put in the same room that was originally allocated
As returning clients and celebrating a special birthday, I would like to have had a higher floor, like requested, we even checked in later to get a higher room and was put in the same room that was originally allocated. Even went during my stay, to ask the receptionist, and I was told it was not available. When I saw a air host got allocated a room on the 24th floor .... how does that work?
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
28 Jan 2026, 20:16
As returning clients and celebrating a special birthday, I would like to have had a higher floor, like requested, we even checked in later to get a higher room and was put in the same room that was originally allocated
As returning clients and celebrating a special birthday, I would like to have had a higher floor, like requested, we even checked in later to get a higher room and was put in the same room that was originally allocated. Even went during my stay, to ask the receptionist, and I was told it was not available. When I saw a air host got allocated a room on the 24th floor .... how does that work?
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Replies (0)PM
Pepsi M
1 reviews | Active since Jan 2020
24 Sept 2025, 20:48
Shoebox accommodation
Fantastically located with easy access to all amenities, the V&A Waterfront and Table Mountain. However, you are into back back packing. I would not recommend. The rooms are so crammed they feel like a fancy prison cell. Absolutely no space to walk between the bed and wall with the tv. Toilet & shower have a divider in between that does not reach the ceiling. The hotel is also full of young adults (age range 18 - 23). Cape Town has far too many other options for me to come back.
Helpful (0)
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Pepsi M
1 reviews | Active since Jan 2020
24 Sept 2025, 20:48
Shoebox accommodation
Fantastically located with easy access to all amenities, the V&A Waterfront and Table Mountain. However, you are into back back packing. I would not recommend. The rooms are so crammed they feel like a fancy prison cell. Absolutely no space to walk between the bed and wall with the tv. Toilet & shower have a divider in between that does not reach the ceiling. The hotel is also full of young adults (age range 18 - 23). Cape Town has far too many other options for me to come back.
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Sumaiyah T
1 reviews | Active since Jan 2020
15 Sept 2025, 11:35
Go Team Hotel Sky !!!
An absolute dream... Everything about Hotel Sky was beyond breath-taking, from the beautiful views at the breakfast table to the warm welcome at the reception desk. It was an absolutely seamless process to secure my booking and I was completely taken by the finer details. It was our wedding anniversary and we were greeted with a beautiful card and a box of sweet treats waiting for us in our room. A 10/10 for cleanliness all round, the breakfast spread was just delightful and the staff were some of the most nicest people I have met. And the location was just perfect since the waterfront is mere minutes away.
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Sumaiyah T
1 reviews | Active since Jan 2020
15 Sept 2025, 11:35
Go Team Hotel Sky !!!
An absolute dream... Everything about Hotel Sky was beyond breath-taking, from the beautiful views at the breakfast table to the warm welcome at the reception desk. It was an absolutely seamless process to secure my booking and I was completely taken by the finer details. It was our wedding anniversary and we were greeted with a beautiful card and a box of sweet treats waiting for us in our room. A 10/10 for cleanliness all round, the breakfast spread was just delightful and the staff were some of the most nicest people I have met. And the location was just perfect since the waterfront is mere minutes away.
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Lynn A
1 reviews | Active since Jan 2020
7 Jul 2025, 10:19
STILL no refund for cancelled booking after 6 months of follow ups
I had a booking for January, which was cancelled, it has now taken 6 months for the refund to be processed. Despite constant follow ups and requests for updates. It took 3 months to get a proof of payment which wasnt even for my booking!!! this is absolutely not acceptable.
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Lynn A
1 reviews | Active since Jan 2020
7 Jul 2025, 10:19
STILL no refund for cancelled booking after 6 months of follow ups
I had a booking for January, which was cancelled, it has now taken 6 months for the refund to be processed. Despite constant follow ups and requests for updates. It took 3 months to get a proof of payment which wasnt even for my booking!!! this is absolutely not acceptable.
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Orlean C
1 reviews | Active since Jan 2020
10 Oct 2024, 12:46
Not suitable for families
Not happy with my stay ,changed rooms due to the second room booked being on a different floor ,no fridge in room ,have to wait for iron, no microwave service ,asked to cancel after 2 days and was told no refund ...
Helpful (0)
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Orlean C
1 reviews | Active since Jan 2020
10 Oct 2024, 12:46
Not suitable for families
Not happy with my stay ,changed rooms due to the second room booked being on a different floor ,no fridge in room ,have to wait for iron, no microwave service ,asked to cancel after 2 days and was told no refund ...
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Barend S
1 reviews | Active since Jan 2020
8 Aug 2024, 06:22
Hotel Sky Cape Town
what an amazing stay. the hotel was clean, staff was friendly and very helpful, the rooms was clean and comfortable and the view was amazing. the breakfast was also fresh, warm and so much to choose from. They even kept our luggage safe for the time between check -in in order to go site seeing. will recommend them 100%
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Barend S
1 reviews | Active since Jan 2020
8 Aug 2024, 06:22
Hotel Sky Cape Town
what an amazing stay. the hotel was clean, staff was friendly and very helpful, the rooms was clean and comfortable and the view was amazing. the breakfast was also fresh, warm and so much to choose from. They even kept our luggage safe for the time between check -in in order to go site seeing. will recommend them 100%
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