Lack of WiFi + Bad customer service = ******* hotel

I arrived at the hotel on Wed, 10 Sept. My room seemingly had an issue with WiFi, as my connection when using my laptop was very slow. I even struggled to order an Uber or UberEats, when my phone was connected to WiFi. They told me to try another WiFi connection - but it too was unstable. I went down to reception to let them know and an IT person came up, tried both the WiFi spots, found that they were poor and then set it up so I could connect to the WiFi that smart TV was connected to. That was stable and worked.

Coming back from work this evening, arriving at 18:15, I got to my room and tried to connect my laptop to the same WiFi I was connected to yesterday, that worked. But now it wasn't showing up. At 18:30, I went downstairs to reception to let them know to send a technician upstairs ASAP as I had a call at 19:00. No-one came up. I went downstairs again at 18:45 to let them know. They said they'd send someone up quick. 18:55 came round and no-one had come upstairs.

In my room at that time, I then called them AGAIN - meaning I let them know for a THIRD time within 40 minutes that my WiFi needed sorting out urgently. Did they sort it? No. Meaning I have had to postpone a work call I needed to have on Teams, because of their terrible WiFi. By 19:13, no-one had arrived still.

DO NOT STAY AT HOTEL SKY IF YOU INTEND TO GO THEIR FOR BUSINESS OR EVEN A LEISURE STAY, IF YOU WILL NEED WIFI. OR EVEN DECENT SERVICE. STAY AWAY FROM THIS PLACE.