HOTELBEDS (TRAVEL INDUSTRY) is a FRAUD!

I made a booking in November 2019 for a holiday in Mauritius, using the travel agency Travel Dreams, who were paid the full amount. Unbeknown to me,they used a middleman, HOTELBEDS, to finalize the booking. I received vouchers from HOTELBEDS for my hotel-stay, clearly marked 'BOOKING CONFIRMED AND GUARANTEED BOOKING'. Seven months later, Travel Dreams went into voluntary liquidation, but I was not worried as my vouchers from HOTELBEDS stated clearly: 'BOOKING CONFIRMED AND GUARANTEED'. As the check-in date drew near, something told me to phone the hotel - to my SHOCK and HORROR I was informed there was no booking in my name. AFTER WEEKS of e-mails and desperate phone calls, I was informed by HOTELBEDS that they had withdrawn the vouchers - yes, the SAME vouchers that clearly stated 'BOOKING CONFIRMED AND GUARANTEED'. Furthermore, they did not even BOTHER informing me, the customer, of this. HOW ON EARTH CAN A BOOKING THAT IS 'CONFIRMED AND GUARANTEED' just willy nilly be cancelled???? This is fraudulent!! What is the USE of something being CONFIRMED AND GUARANTEED if, in fact, it could be cancelled at ANY TIME??? Hotelbeds should be ASHAMED of themselves, to leave a customer high and dry. What would have happened if I had NOT phoned the hotel shortly before my check-in date???? What if I had arrived in Mauritius just to be shown away???? HOTELBEDS CARED NOTHING ABOUT THIS. They, without hesitation, went ahead and CANCELLED A CONFIRMED AND GUARANTEED BOOKING!!! They are FRAUDS, of the highest degree and hide behind a wall of NO CONTACT WITH THE PUBLIC, they ONLY answer to hotels etc. whom they have contracts with. I was just lucky tracing an employee of HOTELBEDS who assisted me in finding out that the vouchers had been cancelled. Please, anybody using a travel agency to book a holiday, FIRST FIND OUT WHAT THEIR PROCEDURES ARE, WHETHER THEY USE A MIDDLE-MAN SUCH AS HOTELBEDS, and IF Hotelbeds are part of the equation, MAKE SURE NOT TO USE THAT AGENCY. They are FRAUDS and any business that they are involved in, should be avoided. I have ALL the proof of everything I have stated above.THE BOTTOM LINE IS, THEY CANCELLED A BOOKING THAT THEY CONFIRMED AND GUARANTEED - FRAUDS!!!! Make sure your travel agency does NOT MAKE USE OF HOTELBEDS!