HD
Houghton Dental
Unclaimed Business
HD
Houghton Dental
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Health & Medical
NPS Score
100
Recommended: Very Likely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Houghton Dental
Houghton Dental has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Houghton Dental across 3 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceIT
Isaac T
1 reviews | Active since Jan 2020
8 Jan 2026, 22:02
Unjustified charges
I booked an oral hygienist appointment with Dr Laura(who actually did a good cleaning) and was informed upfront from reception that the cost would be R1700. During the visit, the doctor asked if I wanted x-rays as part of the appointment I said no I just want a cleaning, she briefly performed an oral exam and spent a 3-5 minutes discussing clenching and the possibility of a mouthguard. I asked what the cost would be and the assistant said R3750 for the guard, I declined it. No mouthguard scan was done and no mouthguard was provided as I declined it and said maybe another time. After the appointment, I was surprised to be charged an additional R700 ex vat for "oral exam" the total came to R2600 instead what should have been R1700. This charge was not explained to me beforehand, and I was not informed that this discussion would incur a separate fee. When I queried this at reception after, I was told the 'oral exam' charge related to the clenching and mouthguard discussion which took about 3-5minutes, despite no procedure or product being carried out. Had I been made aware of this additional cost in advance, I would have had the opportunity to make an informed decision seeing that I was paying out of pocket. Adding charges without clear disclosure or consent is disappointing and does not align with transparent billing practices. They then claimed that although oral hygienist appointment includes an assessment related to hygiene treatment and other consultation is billed separately. How am I supposed to know that before hand? So customers gets ambushed into higher charges they do not expect and they are in a position of power to vulnerable customers?!This is clearly *********. Fellow citizens do not allow any medical professionals or their staff in positions of power ******* unsuspecting citizens who work hard for their hard earned income, report it online directly to the HPCSA and for dentists report them to SADA(South african Dental Association). I know its hard to believe but see the invoice on Google reviews if you don't believe it.
Helpful (0)
|Replies (0)IT
Isaac T
1 reviews | Active since Jan 2020
8 Jan 2026, 22:02
Unjustified charges
I booked an oral hygienist appointment with Dr Laura(who actually did a good cleaning) and was informed upfront from reception that the cost would be R1700. During the visit, the doctor asked if I wanted x-rays as part of the appointment I said no I just want a cleaning, she briefly performed an oral exam and spent a 3-5 minutes discussing clenching and the possibility of a mouthguard. I asked what the cost would be and the assistant said R3750 for the guard, I declined it. No mouthguard scan was done and no mouthguard was provided as I declined it and said maybe another time. After the appointment, I was surprised to be charged an additional R700 ex vat for "oral exam" the total came to R2600 instead what should have been R1700. This charge was not explained to me beforehand, and I was not informed that this discussion would incur a separate fee. When I queried this at reception after, I was told the 'oral exam' charge related to the clenching and mouthguard discussion which took about 3-5minutes, despite no procedure or product being carried out. Had I been made aware of this additional cost in advance, I would have had the opportunity to make an informed decision seeing that I was paying out of pocket. Adding charges without clear disclosure or consent is disappointing and does not align with transparent billing practices. They then claimed that although oral hygienist appointment includes an assessment related to hygiene treatment and other consultation is billed separately. How am I supposed to know that before hand? So customers gets ambushed into higher charges they do not expect and they are in a position of power to vulnerable customers?!This is clearly *********. Fellow citizens do not allow any medical professionals or their staff in positions of power ******* unsuspecting citizens who work hard for their hard earned income, report it online directly to the HPCSA and for dentists report them to SADA(South african Dental Association). I know its hard to believe but see the invoice on Google reviews if you don't believe it.
0
Replies (0)JN
Jo N
1 reviews | Active since Jan 2020
12 Mar 2025, 18:34
Best dentist ever
Best dentist ever. Every single person in their practice gives their best. I'm so glad I found them. I've had some serious work done and it was done with empathy and excellent care. I've had no problems since with their work.
Helpful (0)
|Replies (0)JN
Jo N
1 reviews | Active since Jan 2020
12 Mar 2025, 18:34
Best dentist ever
Best dentist ever. Every single person in their practice gives their best. I'm so glad I found them. I've had some serious work done and it was done with empathy and excellent care. I've had no problems since with their work.
0
Replies (0)BL
Berna-Lee Lemmetjies
1 reviews | Active since Jan 2020
26 Oct 2022, 04:20
Best Dentist in Johannesburg
Dr Jeena and his team are simply amazing. I traveled all the way from Cape Town to have my braces done and I'd do so 1000 times over. The staff are friendly and go out of their way to accommodate patients. Dr Jeena is gentle and always checks up the following day on how you feeling and progress of your teeth. I've found my lifetime dentist and will certainly keep traveling for the amazing and comppasionate services at Houghton Dental.
Helpful (0)
|Replies (0)BL
Berna-Lee Lemmetjies
1 reviews | Active since Jan 2020
26 Oct 2022, 04:20
Best Dentist in Johannesburg
Dr Jeena and his team are simply amazing. I traveled all the way from Cape Town to have my braces done and I'd do so 1000 times over. The staff are friendly and go out of their way to accommodate patients. Dr Jeena is gentle and always checks up the following day on how you feeling and progress of your teeth. I've found my lifetime dentist and will certainly keep traveling for the amazing and comppasionate services at Houghton Dental.
0
Replies (0)