Manager DISRESPECTFUL at Westgate Centre House & Home

On 7th I went to House & Home at Westgate centre to return the cookerhood which was still in good condition but then the manager name Velen Naren gave me an attitude shouting at me that she cannot take it back because it's over 7 days and the guy who build cardboard for me did not leave a gap for the cookerhood the chimel one. So I wanted to exchange to the flat one but it was a big issue. I wanted to exchange and she thought I wanted money and she only understood after her argument. She doesn't have customer service and her manners towards customers is terrible and I don't think I'll buy again at House & Home. I then told her I'll report and she said I can do whatever I want to do and I really don't think she has the quality be leader/manager. She speaks as if she Is the owner of the store and I can say you've lost a customer and I'm certain I'm not the only one who has a issue there. I am very disappointed I was agitated, sugar levels high and blood pressure spiked high.