House of Demo
Replied to 50% of negative reviews
Reply time on negative reviews: 163 hours 25 min
TrustIndex
0
Ranking
#9
in Electronics & Technology
Avg Reply
163h 25m
NPS Score
0
Recommended: Unlikely
Replied to 50% of negative reviews
Reply time on negative reviews: 163 hours 25 min
Jun '25 - May '26
House of Demo has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. They reply to 50% of negative reviews, typically within 163 hours 25 min. Hellopeter has tracked House of Demo across 25 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
They are selling broken fridges. I bought a Fridge April 2025 and in less than a week it was broken. They replaced it with another one after they gave us an attitude as we had to fight for it. The one they gave us broke around November 2025, yip and their warranty is only 6 months. This means we were stuck with a broken Fridge. When this was checked it had a serious lickage. This is not fair for us customers as we go to them buying demo items expecting them to work. We are not buying s****s that would cost us an arm and a leg to fix. I wouldn't advise anyone to buy from them, total waste of money.
1 reviews | Active since Jan 2020
They are selling broken fridges. I bought a Fridge April 2025 and in less than a week it was broken. They replaced it with another one after they gave us an attitude as we had to fight for it. The one they gave us broke around November 2025, yip and their warranty is only 6 months. This means we were stuck with a broken Fridge. When this was checked it had a serious lickage. This is not fair for us customers as we go to them buying demo items expecting them to work. We are not buying s****s that would cost us an arm and a leg to fix. I wouldn't advise anyone to buy from them, total waste of money.
1 reviews | Active since Jan 2020
I bought a fridge on 31 May 2025,when I opened it it had deep dents,I told the store about it the monday,they refused to change it as they claim I used it,they did not disclose the dents to me,after I complained at the consumer goods council,they attempted to change the door which proofed to be unsuccessful,they gave me a loan fridge in July I think towards the end,I am still sitting with their loan fridge they don't want to exchange the fridge for me and want to charge me handling fees of 15% after I reported the matter a day after getting the fridge,imagine what happened to 6 months warranty?
1 reviews | Active since Jan 2020
I bought a fridge on 31 May 2025,when I opened it it had deep dents,I told the store about it the monday,they refused to change it as they claim I used it,they did not disclose the dents to me,after I complained at the consumer goods council,they attempted to change the door which proofed to be unsuccessful,they gave me a loan fridge in July I think towards the end,I am still sitting with their loan fridge they don't want to exchange the fridge for me and want to charge me handling fees of 15% after I reported the matter a day after getting the fridge,imagine what happened to 6 months warranty?
1 reviews | Active since Jan 2020
I purchased three items from House of Demo for just under R30,000 3 months ago. One of the items developed issues right away, and despite the store offering a 6-month guarantee, they have failed to honour it. After numerous phone calls and WhatsApp messages, House of Demo has gone completely silent. Think twice!
1 reviews | Active since Jan 2020
I purchased three items from House of Demo for just under R30,000 3 months ago. One of the items developed issues right away, and despite the store offering a 6-month guarantee, they have failed to honour it. After numerous phone calls and WhatsApp messages, House of Demo has gone completely silent. Think twice!
1 reviews | Active since Jan 2020
Only had the washing machine for a month and it is already Making banging noise and squealing noise. when i received the machine it had drops of water. I have to organise and pay for the transport to & from the warehouse(more costs)whereas the machine is manufacture defect and still in warranty.
1 reviews | Active since Jan 2020
Only had the washing machine for a month and it is already Making banging noise and squealing noise. when i received the machine it had drops of water. I have to organise and pay for the transport to & from the warehouse(more costs)whereas the machine is manufacture defect and still in warranty.
1 reviews | Active since Jan 2020
My wife and I received exceptional service from The House of Demo sales staff in Strydom Park on Saturday the 29th of June 2024. We were assisted by KB and the accounts lady who were both very helpful, very friendly and very knowledgeable about all of their appliances & electronics. The House of Demo was very clean, very inviting, with incredible deals and bargains on display. We wanted to buy the entire store but unfortunately only settled with a Hisense 5 burner gas stove. We will definitely be returning to The House of Demo in Strydom Park very soon. If you are in the market for any appliance or electronics, your first stop should definitely be The House of Demo in Strydom Park. Speak to their friendly and knowledgeable sales team, you won't be disappointed. The House Of Demo - Appliance and Electronic Factory Store - Strydom Park Sales 084 842 1730 thank me later ;)
1 reviews | Active since Jan 2020
My wife and I received exceptional service from The House of Demo sales staff in Strydom Park on Saturday the 29th of June 2024. We were assisted by KB and the accounts lady who were both very helpful, very friendly and very knowledgeable about all of their appliances & electronics. The House of Demo was very clean, very inviting, with incredible deals and bargains on display. We wanted to buy the entire store but unfortunately only settled with a Hisense 5 burner gas stove. We will definitely be returning to The House of Demo in Strydom Park very soon. If you are in the market for any appliance or electronics, your first stop should definitely be The House of Demo in Strydom Park. Speak to their friendly and knowledgeable sales team, you won't be disappointed. The House Of Demo - Appliance and Electronic Factory Store - Strydom Park Sales 084 842 1730 thank me later ;)
1 reviews | Active since Jan 2020
House of Demo is theeee best🤞🏽.. Hubby and I managed to buy TV’s, mir***aves, fridges and washing machines for two houses.. And we saved quite a lot of money 😁
1 reviews | Active since Jan 2020
House of Demo is theeee best🤞🏽.. Hubby and I managed to buy TV’s, mir***aves, fridges and washing machines for two houses.. And we saved quite a lot of money 😁
1 reviews | Active since Jan 2020
I have a good experience with House of demo. I started buying smart tv’s from them since 2020 and reselling them to friends and family, prices are good and their warranty is top notch. If one of their products are multinationals .. their warranty process gets it sorted for you. Thanks House of Demo
1 reviews | Active since Jan 2020
I have a good experience with House of demo. I started buying smart tv’s from them since 2020 and reselling them to friends and family, prices are good and their warranty is top notch. If one of their products are multinationals .. their warranty process gets it sorted for you. Thanks House of Demo
1 reviews | Active since Jan 2020
Good quality goods
1 reviews | Active since Jan 2020
Good quality goods
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