IM
Itumeleng M
Active since Apr 2013
9
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0
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Reviews
9 reviews3 months ago
Selling broken fridges/with no lifespan
They are selling broken fridges. I bought a Fridge April 2025 and in less than a week it was broken. They replaced it with another one after they gave us an attitude as we had to fight for it. The one they gave us broke around November 2025, yip and their warranty is only 6 months. This means we were stuck with a broken Fridge. When this was checked it had a serious lickage. This is not fair for us customers as we go to them buying demo items expecting them to work. We are not buying s****s that would cost us an arm and a leg to fix. I wouldn't advise anyone to buy from them, total waste of money.
0 replies
10 months ago
No service received as per agreement - So disapointed
I would like to share the bad experience I have with 1st for woman, I had a policy with them for service plan since from last year September and they confirmed that they do cover my car as I am using H1 Hyundai and I use it to transporting school kids around Germiston and I asked them if they work with Hyundai Germiston as I do not want to go anywhere else. The guy who was assisting me was Prince and he gave me assurance that I am covered 100% and can take my car to Germiston Hyundai. As the months went by I had to send my car for a service I was sent from pillar to post as they referred me to Hyundai Midrand or to Venostech which is in Kempton Park as they only work with those. I then asked them to listen to my first recording as proof that I said I only wanted to take my car to Germiston and asked them to give me my refund and cancel the policy as clearly I am not getting the service that as promised. It's been 3 weeks, and no one has contacted me with regards to my refund and if I call them, I am on hold for a long time or will be transferred to various departments with no resolution.
53 replies
56 months ago
Poor service Bradlows Germiston
This was at Germiston branch at Bradlows. My dad went there on Saturday the 4th of September 2021 to ask for a statement since he is not getting any. The lady she got there had an attitude and didn’t assist him instead she said he must come Monday or Tuesday. Monday the 6th my dad went back there and he was told that his statement is not available yet and he must not just come, he must call first. Then he decided to go to Vosloorus at Chishani Mall and they assisted him in no time. My dad didn’t get the name of the lady but really her customer service is poor, she is disrespectful as well. Also I don't get why 1 branch cannot assist and the other can. R they not following the same processes? We will def get the name soonest.
0 replies
91 months ago
Telkom not responding to an online application
Hello Peter I would like to write a review about Telkom, early this year i applied online for a WIFI ****le and i only received a phone call from one of their team member to verify some of the staff and i did, after that i never head from them. Last month again I applied for their October deal WIFI ****le and again one of their team member phoned me to confirm address and my ID number. There after I never head from them. Why is there an online facility if they are actually not using it? Why are they not coming back, e even if they do not approve they just don't get back to their customers, or is it just me?
0 replies
97 months ago
Late Debit order and wrong amount debited
Hello Peter I would like to report FNB with their recent poor service. What happened is that I am changing the debit order account number for my Home Loan of which I had filled in the form correctly and in sent it in time. Now FNB never got back to me is they did change the account number of not. I then made sure that both the accounts have money so that the debit order will not bounce when it is running. The debit order date is on the 26th of every month. Come the 26th no debit order ran in both accounts, I then waited 1 more working day to see if it will run and it did not. I phoned them on the 30th of April to find out why and I was told that it is clear that the account number has been changed but the is no reason why it did not run. The person who was assisting me was Thato, she then said she will record it as a technical error and then I must phone them back on the 2nd of May to follow up *mind you I'm using my own airtime*. On the 3rd of May I phoned FNB collections as the debit order did not run still even after informing them to run with it. The person I got did not manage to advise why the debit order did not run she then asked if she must re-run it *as if that was not obvious, i mean that's the reason I'm phoning*. Again i asked her to confirm if the account number was changed and she did confirm, I also asked her to confirm the debit order amount and she said it is R9589,40 and she advised that is will go in the next 48 hours. On the 5th I got the SMS for an amount of: R9727,76 debited for the Home Loan, now I'm not sure why is the amount now different and no one explained to me. I am really disappointed in all this, i struggled for them to take the debit order and once the do the take more money without any explanation. This is seriously unprofessional and they say *how can we help you* How do you then explain this????????
53 replies
97 months ago
Please closed off the credit account
Its been weeks now that I have settled the credit card that I have with FNB and I have been sent from pillar to post in order to ensure that the account is removed from my profile. I do not understand why does it take so long to close the credit card account. The next thing i know i will be receiving a statement informing me of the balance that is due while i have paid all of it and i want it closed.
53 replies
97 months ago
Debit order for a paid up Cr Card
Good day I've been a loyal customer for FNB since i was as a student. I have a check account with them which comes with a credit card. A month ago i phoned them about closing the Cr card and they said i just need to pay the balance than they will close it. I did just that and now I have received an SMS stating that a debit order for the cr card will be deducted for April of which I didn't use it because i want to close the account. This is ridiculous and i find it unprofessional because when you phone their line they take nothing less than 25 min before they can attend to your call. No so happy with this.
53 replies
120 months ago
I did no get my order and I paid in full
<p>Hello Peter</p> <p>On the 17th of May 2016 I placed an order with HomeChoice for 3 duvet sets which were marked as special as in it there were 3 in different colours. Homechoice phoned me to confirm my order and I did, I also asked them if it was in stock before I paid for it and they confirmed. I then paid for it via bank account they sent me on the 24th of May 2016 and they confirmed my payment on the 26th of May 2016 via sms. Then on the 27 they sent me an SMS that my order was dispatched and I would get it in few days. after a week the delivery person phoned me but he was where I used work, so they delivered in a wrong address. I told them I stated clearly that they must deliver it where I stay, the delivery guy said they will try to deliver it by the following week. On the 10th of June someone from homechoice phoned to ask if I had received my order and I told them I did not and explained. I asked him to check which address do they have for delivery he confirmed it was my home address and said he will follow up. Now today the 13 of June I received another phone call from them asking me about the size I ordered and all that. I asked why are they asking me all this again, the response I got was that it is out of stock and they need to order it. I told the person that it was supposed to be delivered already and he said according to their records I was unavailable and they had to return it back. What I don’t get I how did they miss the address they need to deliver it to really because I did state it. Now I have to wait as if it was my fault. I just want my money back now.</p>
53 replies
122 months ago
Failed to provide information
Hello Peter<br> <br> On the 18th on March 2016 my dad went to Old Mutual Branch located at Chrishani Crossing shopping center in Voslorus. The reason was to ask about his provident fund since he has resigned January 2016 and no response yet. When he got there he explained what he was querying about and he was told that they won't be able to assist him as that information is in their head office which is in Cape Town. They did not even try to call their head office on his behalf to assist or give him the number for that matter. Now really this not good at all, I mean what is the use of having branches if they won't assist their customers? Was he supposed to go to Cape Town to query about his provident fund?
75 replies
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2 Star
1 (11.11111111111111%)
1 Star
8 (88.88888888888889%)