House of Salim are thieves

Bought a bedroom suite from them in March 2020, it got delivered just before lockdown. The quality and workmanship did not match the price. I complained and was told to wait till after lockdown. They refused to refund me and Muhamed Kolvadia promised to get it sorted out. Fast forward, after months of them not communicating with me, about a month ago they finally collected the furniture to repair it. Yesterday they came to deliver it and lo and behold it has not been fixed properly. There are now chips on the set and issues I asked them to address are still not fixed. I refused to accept the delivery, now Muhamed says he was told they'll store it in the warehouse until I collect. All I want is a refund, but they don't want to refund me. What a bunch of thieves. NEVER DEAL WITH HOUSE OF SALIM!