Active since Mar 2017
Last month my bill was R500+ more than it normally is. When I logged onto my telkom profile to manage my subscriptions I found 3 Akinga services that I have not subscribed to, each costing R3 per day. This is daylight robbery. That sim is in a router and not even on a phone where I could say that the kids might have subscribed. Such unscrupulous behavior from Telkom. No wonder their business is dying !
Bought a bedroom suite from them in March 2020, it got delivered just before lockdown. The quality and workmanship did not match the price. I complained and was told to wait till after lockdown. They refused to refund me and Muhamed Kolvadia promised to get it sorted out. Fast forward, after months of them not communicating with me, about a month ago they finally collected the furniture to repair it. Yesterday they came to deliver it and lo and behold it has not been fixed properly. There are now chips on the set and issues I asked them to address are still not fixed. I refused to accept the delivery, now Muhamed says he was told they'll store it in the warehouse until I collect. All I want is a refund, but they don't want to refund me. What a bunch of thieves. NEVER DEAL WITH HOUSE OF SALIM!
My van battery was flat and I called for assistance. It’s a public holiday, but I was amazed by the friendliness and good cheer I received from Clifort Maluleka. He not only assisted by ensuring I was helped but followed through with calls until the problem was resolved. Thank you Clifort, and Kingprice.
Jasmin was very helpful and listened to my needs instead of cutting me off. She proceeded to work out how I can keep my cover and reduce premiums. Thank you