EXTREMELLY TERRIBLE SERVICE

<p>I was approved by Hip homeloan for my bond last year February 2016 . In June 2016 i decided that let me switch the bond to other financial institution ,then the process of switching the bond started in September 2016 i went and sign all necessary documents from the register attorney and payed the amount that Hip requested i must pay same September .When HIP supposed to send the bond and titledeed documents to cancellation attorneys ,documents no where to be found and on that time they dont even update me whats going on almost 2 months past without any luck ,I called the registered attorney to find out what is really going on my attorneys advised me that the documents have been lost , so I decided to call the first registered attorney its only when i got that the documents where lost and those attorneys have to replace it ,But the fact that why HIP from start didnt contact their own attorneys until i called myself I dont know which shows that they dont care for their customers. Then the matter took long until February always me as a client calling them everyday pushing HIP to do things accordingly but still HIP failing to respond to my emails .Now as my bond is registered to the other financial insistution .Hip is failing to refund me back as a customer ,also they dont respond to my emails .If they respond they will promise lies only empty promises.The Lady by Amanda Gouws will tell you one thing everyday that (signatories confirm that they will be in the office today) over and over again.</p> <p> </p> <p>I dont know what kind of a company who does not take their customers as first priorities and take good care of their customers .</p> <p> </p> <p>I wont even suggest anyone to take offer that comes from HIP as they offer their clients extremelly terrible service i ever had in my whole life. Till today no refund has been made its over a week now with empty promises that HIP gives me </p>