HP Attorneys
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, HP Attorneys faces severe criticism across every measurable dimension of customer experience. Customers consistently report harassment, rudeness from staff, ignored communications, unresolved billing disputes, and a fundamental lack of transparency. The business receives overwhelmingly negative feedback, with no positive reviews recorded in the past twelve months, indicating systemic failures in service delivery and compliance.
TrustIndex
0
Ranking
#26
in Debt Management
NPS Score
-93
Recommended: Unlikely
May '25 - Apr '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
They lack empathy. You will pay on time or even earlier than the arranged date, they will still call you and harass you. The threats from them are endless, Siyabonga, Katlego, Busisiwe , very rude consultants from HP. They are highly unprofessional. If you can please report them to the NCR.
1 reviews | Active since Jan 2020
They lack empathy. You will pay on time or even earlier than the arranged date, they will still call you and harass you. The threats from them are endless, Siyabonga, Katlego, Busisiwe , very rude consultants from HP. They are highly unprofessional. If you can please report them to the NCR.
1 reviews | Active since Jan 2020
I am currently under debt review and have not missed a single payment since inception. I have this firm harassing me make payment for arrears on an FNB account. Getting email after email and call after call. Once me debt counselor stepped in and emailed asking for clarity they ignored. Emails left unanswered for a over a week now yet the harassment does not stop! They have bought bad debt and now are unable to accept their mistake! So unprofessional that my first email even had an account that wasn't even mine and only after I corrected them did it change to my FNB account. Seems like between Zama and Liezl no one knows what is actually going on in their own business!
1 reviews | Active since Jan 2020
I am currently under debt review and have not missed a single payment since inception. I have this firm harassing me make payment for arrears on an FNB account. Getting email after email and call after call. Once me debt counselor stepped in and emailed asking for clarity they ignored. Emails left unanswered for a over a week now yet the harassment does not stop! They have bought bad debt and now are unable to accept their mistake! So unprofessional that my first email even had an account that wasn't even mine and only after I corrected them did it change to my FNB account. Seems like between Zama and Liezl no one knows what is actually going on in their own business!
1 reviews | Active since Jan 2020
This company is so ****ed up! Keep calling me looking for a person Austin Witbooi. I was decent enough to say he worked with me and due to him not having a phone but my phone number as I helped him get a job, he used my number without my permission. I have asked this company to take my number off their records and they said they would do so. Today after many months I get a call, I told the guy to please remove my number and the same story as above and has a fine cheek to tell me to not shout at him and to take this issue up with the guy who gave my number to the back. To this HP company, please get yourself people who understand english and understand when people shout and raise their voice due to being overwhelmed and excited. I know for a fact you wont give a **** about what I am leaving here as you are in control of your people do and you want to collect your money. I am quite aware that these peoples debt was bought by the bank and you need to collect every cent but respect the people who are not the people you are looking for. I have said to all your call agents that should I get a call from your place again, Ill open a case against you. On this open platform, I am warning you, should I ever get a call from you ever again, Ill specially get myself a lawyer and drain you for more than what this person owes you for!!!!!!!!!!!SO SICK OF YOUR ATTITUDES AND DISRESPECT GIVEN ,AFTER REITERATING THAT I AM NOT THE PERSON YOU LOOKING FOR!!!!!!!!!!!!!!
1 reviews | Active since Jan 2020
This company is so ****ed up! Keep calling me looking for a person Austin Witbooi. I was decent enough to say he worked with me and due to him not having a phone but my phone number as I helped him get a job, he used my number without my permission. I have asked this company to take my number off their records and they said they would do so. Today after many months I get a call, I told the guy to please remove my number and the same story as above and has a fine cheek to tell me to not shout at him and to take this issue up with the guy who gave my number to the back. To this HP company, please get yourself people who understand english and understand when people shout and raise their voice due to being overwhelmed and excited. I know for a fact you wont give a **** about what I am leaving here as you are in control of your people do and you want to collect your money. I am quite aware that these peoples debt was bought by the bank and you need to collect every cent but respect the people who are not the people you are looking for. I have said to all your call agents that should I get a call from your place again, Ill open a case against you. On this open platform, I am warning you, should I ever get a call from you ever again, Ill specially get myself a lawyer and drain you for more than what this person owes you for!!!!!!!!!!!SO SICK OF YOUR ATTITUDES AND DISRESPECT GIVEN ,AFTER REITERATING THAT I AM NOT THE PERSON YOU LOOKING FOR!!!!!!!!!!!!!!
1 reviews | Active since Jan 2020
HP Attorneys has sent me several emails claiming I have an outstanding account with Telkom. I had left Telkom 2 years ago already and also confirmed with them that there is no outstanding account. I also checked with the Legal Practice Council and no HP Attorneys is registered with them. So don't let them **** you into paying a **** debt.
1 reviews | Active since Jan 2020
HP Attorneys has sent me several emails claiming I have an outstanding account with Telkom. I had left Telkom 2 years ago already and also confirmed with them that there is no outstanding account. I also checked with the Legal Practice Council and no HP Attorneys is registered with them. So don't let them **** you into paying a **** debt.
1 reviews | Active since Jan 2020
DO NOT DEAL WITH HP ATTOURNEYS. THEY DO NOT FOLLOW THROUGH AND JUST IGNORE YOU ONCE YOU PAY THEM. A few years ago I had an account handed over, I had paid monthly via EFT but didnt set up a debit order - so they called and harassed more often than they needed to, all while I still continued to pay them monthly. They did not report the payments at all. When I asked why, or requested a follow up on why, or for the recording of the call, I never got a response and they never got back to me. So even though I was paying monthly, on my credit report it just alwasy said no payment at all - BECAUSE THEY DO NOT FOLLOW THROUGH ON WHAT THEY SHOULD BE DOING. November 2025 they offered a settlement on the account that had to be paid within a week. I paid the account settlement when they only then informed me that it will take 2-3 weeks to get the account closure letter. It is now 2-3 months later. I have been sending emails multiple times to them, with 0 response about where my account closure letter is. I have been emailing since november. Mr Anton Rheeder has rep**** once or twice, but continues to ignore my requests for when I will even receive a response or update to the matter. If you are being harassed and pestered by Hammond Pole Attourneys, or if you even just have a settlement offer - I urge you to go direct to the account holder and avoid dealing with HP Attourneys or Anton Rheeder from HPA personally, as they do not keep to their commitments and prefer to just ghost you. You can try shift blame and use whatever excuses you want for why a legal collections business should be needed- but companies like yours that are just there to squeeze as much as possible out of people in hard times is dispicable. There are many people that fall on hard times, fall behind, and have accounts handed over. But in those situations how you guys act and harass is the real problem here that keeps the hard situations compounding and make it legitimately harder for people to get out of that hole. I tried many times to come to a sensible arrangement, I tried for years to handle it and was just threatened and harassed - I WAS EVEN ASKED BY YOUR CALL CENTER IF I CAN QUALIFY FOR A PERSONAL LOAN OR TAKE A LOAN FROM FAMILY AND FRIENDS TO COVER THE SHORTFALL WHEN I WAS OFFERING TO PAY THE SETTLEMENT AND WAS R5k SHORT. All I want, as per somewhere near email 20 now, is my letter stating my account has been paid up and closed. You have my email. I would appreciate a response with that closed up letter Mr Anton Rheeder - or anyone else from Hammond Pole Attourneys.
1 reviews | Active since Jan 2020
DO NOT DEAL WITH HP ATTOURNEYS. THEY DO NOT FOLLOW THROUGH AND JUST IGNORE YOU ONCE YOU PAY THEM. A few years ago I had an account handed over, I had paid monthly via EFT but didnt set up a debit order - so they called and harassed more often than they needed to, all while I still continued to pay them monthly. They did not report the payments at all. When I asked why, or requested a follow up on why, or for the recording of the call, I never got a response and they never got back to me. So even though I was paying monthly, on my credit report it just alwasy said no payment at all - BECAUSE THEY DO NOT FOLLOW THROUGH ON WHAT THEY SHOULD BE DOING. November 2025 they offered a settlement on the account that had to be paid within a week. I paid the account settlement when they only then informed me that it will take 2-3 weeks to get the account closure letter. It is now 2-3 months later. I have been sending emails multiple times to them, with 0 response about where my account closure letter is. I have been emailing since november. Mr Anton Rheeder has rep**** once or twice, but continues to ignore my requests for when I will even receive a response or update to the matter. If you are being harassed and pestered by Hammond Pole Attourneys, or if you even just have a settlement offer - I urge you to go direct to the account holder and avoid dealing with HP Attourneys or Anton Rheeder from HPA personally, as they do not keep to their commitments and prefer to just ghost you. You can try shift blame and use whatever excuses you want for why a legal collections business should be needed- but companies like yours that are just there to squeeze as much as possible out of people in hard times is dispicable. There are many people that fall on hard times, fall behind, and have accounts handed over. But in those situations how you guys act and harass is the real problem here that keeps the hard situations compounding and make it legitimately harder for people to get out of that hole. I tried many times to come to a sensible arrangement, I tried for years to handle it and was just threatened and harassed - I WAS EVEN ASKED BY YOUR CALL CENTER IF I CAN QUALIFY FOR A PERSONAL LOAN OR TAKE A LOAN FROM FAMILY AND FRIENDS TO COVER THE SHORTFALL WHEN I WAS OFFERING TO PAY THE SETTLEMENT AND WAS R5k SHORT. All I want, as per somewhere near email 20 now, is my letter stating my account has been paid up and closed. You have my email. I would appreciate a response with that closed up letter Mr Anton Rheeder - or anyone else from Hammond Pole Attourneys.
1 reviews | Active since Jan 2020
Wish I could give an even lower rating. They spam you with unseen amounts of calls, emails and sms's. When you speak to their consultants they are absolutely rude, screaming over you and not giving you a chance to get a single word in. Then pretend like they are. Absolutely disrespectful and rude by all means possible. Stay away from them!!!
1 reviews | Active since Jan 2020
Wish I could give an even lower rating. They spam you with unseen amounts of calls, emails and sms's. When you speak to their consultants they are absolutely rude, screaming over you and not giving you a chance to get a single word in. Then pretend like they are. Absolutely disrespectful and rude by all means possible. Stay away from them!!!
Based on recent customer reviews, HP Attorneys faces severe criticism across every measurable dimension of customer experience. Customers consistently report harassment, rudeness from staff, ignored communications, unresolved billing disputes, and a fundamental lack of transparency. The business receives overwhelmingly negative feedback, with no positive reviews recorded in the past twelve months, indicating systemic failures in service delivery and compliance.
HP Attorneys's biggest strength, according to Hellopeter's AI analysis, is Process Efficiency & Turnaround. No genuine strengths identified. This is the least criticised theme only because fewer reviews focus on process mechanics. The rare mention of settlement offers being extended represents the only functional process element noted.
The most common complaint about HP Attorneys, based on Hellopeter's AI analysis of recent customer reviews, is Customer Service & Professional Guidance. Customers consistently describe staff as rude, arrogant, and dismissive. Agents hang up on callers, shout at customers, and refuse to provide basic information. Named individuals are cited for poor conduct repeatedly.
HP Attorneys ranks #26 in Debt Management on Hellopeter with an overall AI Score of 0.5 out of 5, compared to the industry average of 2.8. Its strongest theme is Process Efficiency at 0.7; its weakest is Trust & Compliance at 0.5. Best-in-class for Debt Management is FDC Group (4.8). How is the AI Score calculated? →
HP Attorneys has a TrustIndex of 0 out of 10 on Hellopeter, based on 54 reviews in the last 12 months. Hellopeter has tracked HP Attorneys across 123 total reviews. How is the TrustIndex calculated? →
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