Failure by Appliance House to refund monies

<p>The company is a ***, they cancelled my order last on the 5th of December so I called on ********** 336 and call told me I would get my refund in 3 business days. I called them on the 4th day and then they told me that I would get it in 7 business days, thereafter I called them back and then they told me I would get it in 21 business days. Sent them countless emails to no avail, until I the call centre four times on the same day asking them as to what is going on? The call centre assured me that my refund is being processed and he even sent me an email stating so. After 53 days I still haven't received my money back. I even emailed Appliance House UK to find out if they are a parent company, and told within minutes that they are not affiliated with Appliance House in South Africa. So don't be fooled by online companies in SA using similar names as companies abroad and think they are above board. You will get robbed just as I was all that's left to do is open a criminal case because I've tried everything at my disposal to get my money back.</p>