1 reviews | Active since Member
Here is the revised text with corrected spelling and grammar: ********* and unprofessional is an understatement. Chantelle and Justin overcharge their clients for maintenance and brag about it. I have previously complained about their hostility and unprofessional behavior. I was threatened that should I raise a complaint to their principal, Betsie, they would make sure that the owner doesn't renew my lease. I did, in fact, complain about their hostility, and it was swept under the rug. Upon renewal stage, we were given unfair notice. And we are held liable for maintenance-related work, such as hinges that need to be fixed and silicone that needs to be replaced. When we moved in, they left a hole in the door and a broken window, which took them a year to fix. We ended up filling the hole they left in the door. When we queried the door being damaged, they told us we need to replace it and denied damaging the door, despite the fact that they openly admitted this, and we found this on the entry inspection. What is most concerning is that they did an interim inspection, which I thoroughly went through. Upon requesting a copy, I've noticed "damages" written on the inspection form AFTER we signed it. They are refusing to provide hard copies, which we are entitled to, for forensic investigation.