KP
Karis Properties
Unclaimed Business
KP
Karis Properties
Unclaimed Business
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Real Estate
#5NPS Score
-100Unlikely
Ranking
#5
in Real Estate
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|4 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceHR
Heidi R
1 reviews | Active since Jan 2020
7 Oct 2025, 10:23
Karis properties rental and buy
I'm not one to give bad reviews as I know what it could mean for a business but I truly had one of the worst experiences with Karis properties White River so here it goes... We signed a lease agreement ( initially 6 months but negotiated it to be 9 months because moving with a one year old gets tough...) We moved in on the 1st of June 2025 and were getting our financials all in order because the home was also up for sale and we really loved it but as time went by, we started to feel like the agent could not be trusted. Chronologically...this happened May - signed lease Mid May - 2 weeks before we moved in, the agent contacted us and said the solar system could not be included anymore( mind you, we already gave notice on our previous rental and they already found new tenants) I will not give the reason they did not include the solar to protect the privacy of the owner but I do feel in this instance they could have just slightly adjusted the rent.... June - move in June to July - Viewing of possible buyers were allowed and agent organised with us but in one particular case, my son and I contracted swine flu and I had to cancel the viewing and the agent asked for the next day and I, at first, did not agree to it but the agent asked once more and that the client's husband needs to see it because he needs to go back to work overseas the day after and we then agreed and as anyone would understand, it's more than tough enough to make sure a home with a sick mother and child is clean and show ready. So the above is only two instances where we were not considered... August - The agent contacted me to ask if she could take a video of the home inside for only one Cape Town client. We agreed as we could understand that the client lives far away... Two days later we found that the video was used in property24 for commercial adverti*****t of the property... My son's photo's, his layout of his room and our home... ALL ON THE VIDEO! I did not give any permission for that and I was highly upset as any mother could imagine... I then sent the agent a message explaining this and I did not agree to this and she said they always do this with homes and she had never had any issues regarding this and I explained once more that I cannot accept it. She only made the video private and apologised and I did not accept her apology... End August.. We asked for an OTP to finally put an offer on the house and see what the OTP entailed and we were told there was a cash offer very near to the selling price and we said we definitely do not want to offer anything near the selling price and she then said she asked the owner to atleast look at our offer before she considers other offers. It did not make sense to me... why would the owner consider offer if we were not willing to offer the selling price then...mind you... the place is still on FOR SALE... The agent asked us then if we would be looking at other homes and again we trusted her but she never came back to us with viewing other homes. Needless to say, we contacted other agents... During this time, people stabling their horses on the property we rented were given strict instructions that they were not allowed to talk to us... this was after we tried to make friends with them because we thought that should we buy the property, we would like to make improvements for them as an investment opportunity... There was also a new borepump installed that we wrote numerous times to the agent about because it took 3 WEEKS for the pump to fill a 10 000 litre tank... we were starting to get concerned because our 10 000 litre tank needed to fill up before the horses 2 x 10 000 litre tank would fill up and as anyone would know... horses CANNOT go without water... we really did try to communicate with the principal, with admin but to NO avail... no reply from the principal and a very hardheaded admin... We cancelled our lease early as we decided on another home, with another agent and yet even with all the inconsiderations caused they still want to push clauses in your face that you need to pay the rent for two months if you move... I could understand that if they were atleast considerate but with no solar, which we signed the lease on, allowing all their viewings and a show day, making sure horses on the property had water, which wasn't even our responsibility, a pathetic water pump, and even a few problems like a ceiling tearing apart, taps not having handles and the wooden deck and garage door being serviced and fixed by us, one would think that they would atleast have some consideration for tenants and possible home buyers... The home is overpriced... WAAAAAY overpriced! The agent seems to be known for that, the only problem for her with small towns is that word spread fast... To put things into perspective, we bought a property on a security estate( with two fully equipped homes on it on 2000 sqm) for a million rand less than the small 3 bedroom home 1300sqm property they offered us... This agency lost a sale due to an unstrustworthy agent and their lack of sympathy for their clients. I did try to reason with the admin lady regarding the fact that we did not even receive the use of the solar power and they charged us for electricity we will not be using but the only consideration that was made was to give us back the electricity deposit and did not address any other issues I emailed her about... When I emailed the principal, I have not, to this day even received a reply from her and I actually emailed her as a courtesy for her to k now what is going on in her business but not a word back... There were many other problems that are highly private that happened that I shared with her but yet... as I said... not a word back... My final word is that as a mother, I never signed any permission page to let my rental home be commercially advertised with my son's photo in it! I could have made this a lot worse but I am not going to stoop to their level of professionalism or lack thereof... I would have just expected for them to pay back atleast our deposit of half of it. That we could accepted because as far as we went, we were inconvenienced... Good luck but please do consider renting or buying from other agents... Agent: Cindy Robinson Agency: Karis Properties
Helpful (0)
|Replies (0)HR
Heidi R
1 reviews | Active since Jan 2020
7 Oct 2025, 10:23
Karis properties rental and buy
I'm not one to give bad reviews as I know what it could mean for a business but I truly had one of the worst experiences with Karis properties White River so here it goes... We signed a lease agreement ( initially 6 months but negotiated it to be 9 months because moving with a one year old gets tough...) We moved in on the 1st of June 2025 and were getting our financials all in order because the home was also up for sale and we really loved it but as time went by, we started to feel like the agent could not be trusted. Chronologically...this happened May - signed lease Mid May - 2 weeks before we moved in, the agent contacted us and said the solar system could not be included anymore( mind you, we already gave notice on our previous rental and they already found new tenants) I will not give the reason they did not include the solar to protect the privacy of the owner but I do feel in this instance they could have just slightly adjusted the rent.... June - move in June to July - Viewing of possible buyers were allowed and agent organised with us but in one particular case, my son and I contracted swine flu and I had to cancel the viewing and the agent asked for the next day and I, at first, did not agree to it but the agent asked once more and that the client's husband needs to see it because he needs to go back to work overseas the day after and we then agreed and as anyone would understand, it's more than tough enough to make sure a home with a sick mother and child is clean and show ready. So the above is only two instances where we were not considered... August - The agent contacted me to ask if she could take a video of the home inside for only one Cape Town client. We agreed as we could understand that the client lives far away... Two days later we found that the video was used in property24 for commercial adverti*****t of the property... My son's photo's, his layout of his room and our home... ALL ON THE VIDEO! I did not give any permission for that and I was highly upset as any mother could imagine... I then sent the agent a message explaining this and I did not agree to this and she said they always do this with homes and she had never had any issues regarding this and I explained once more that I cannot accept it. She only made the video private and apologised and I did not accept her apology... End August.. We asked for an OTP to finally put an offer on the house and see what the OTP entailed and we were told there was a cash offer very near to the selling price and we said we definitely do not want to offer anything near the selling price and she then said she asked the owner to atleast look at our offer before she considers other offers. It did not make sense to me... why would the owner consider offer if we were not willing to offer the selling price then...mind you... the place is still on FOR SALE... The agent asked us then if we would be looking at other homes and again we trusted her but she never came back to us with viewing other homes. Needless to say, we contacted other agents... During this time, people stabling their horses on the property we rented were given strict instructions that they were not allowed to talk to us... this was after we tried to make friends with them because we thought that should we buy the property, we would like to make improvements for them as an investment opportunity... There was also a new borepump installed that we wrote numerous times to the agent about because it took 3 WEEKS for the pump to fill a 10 000 litre tank... we were starting to get concerned because our 10 000 litre tank needed to fill up before the horses 2 x 10 000 litre tank would fill up and as anyone would know... horses CANNOT go without water... we really did try to communicate with the principal, with admin but to NO avail... no reply from the principal and a very hardheaded admin... We cancelled our lease early as we decided on another home, with another agent and yet even with all the inconsiderations caused they still want to push clauses in your face that you need to pay the rent for two months if you move... I could understand that if they were atleast considerate but with no solar, which we signed the lease on, allowing all their viewings and a show day, making sure horses on the property had water, which wasn't even our responsibility, a pathetic water pump, and even a few problems like a ceiling tearing apart, taps not having handles and the wooden deck and garage door being serviced and fixed by us, one would think that they would atleast have some consideration for tenants and possible home buyers... The home is overpriced... WAAAAAY overpriced! The agent seems to be known for that, the only problem for her with small towns is that word spread fast... To put things into perspective, we bought a property on a security estate( with two fully equipped homes on it on 2000 sqm) for a million rand less than the small 3 bedroom home 1300sqm property they offered us... This agency lost a sale due to an unstrustworthy agent and their lack of sympathy for their clients. I did try to reason with the admin lady regarding the fact that we did not even receive the use of the solar power and they charged us for electricity we will not be using but the only consideration that was made was to give us back the electricity deposit and did not address any other issues I emailed her about... When I emailed the principal, I have not, to this day even received a reply from her and I actually emailed her as a courtesy for her to k now what is going on in her business but not a word back... There were many other problems that are highly private that happened that I shared with her but yet... as I said... not a word back... My final word is that as a mother, I never signed any permission page to let my rental home be commercially advertised with my son's photo in it! I could have made this a lot worse but I am not going to stoop to their level of professionalism or lack thereof... I would have just expected for them to pay back atleast our deposit of half of it. That we could accepted because as far as we went, we were inconvenienced... Good luck but please do consider renting or buying from other agents... Agent: Cindy Robinson Agency: Karis Properties
0
Replies (0)AS
Ash S
1 reviews | Active since Jan 2020
2 Sept 2025, 06:12
When the Bad Agent gives themselves 5 Stars - its NOT a good look
When an Agent gives her own company 5 STARS, you need to RUN!!! So many complaints about Chantelle Labuschagne and Justin, but she here giving themselves 5 STAR. she needs to go get help
Helpful (0)
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Ash S
1 reviews | Active since Jan 2020
2 Sept 2025, 06:12
When the Bad Agent gives themselves 5 Stars - its NOT a good look
When an Agent gives her own company 5 STARS, you need to RUN!!! So many complaints about Chantelle Labuschagne and Justin, but she here giving themselves 5 STAR. she needs to go get help
0
Replies (0)VP
Vanessa P
1 reviews | Active since Jan 2020
1 Sept 2025, 16:18
*************, *********, ****s and *****'s.
Here is the revised text with corrected spelling and grammar: ********* and unprofessional is an understatement. Chantelle and Justin overcharge their clients for maintenance and brag about it. I have previously complained about their hostility and unprofessional behavior. I was threatened that should I raise a complaint to their principal, Betsie, they would make sure that the owner doesn't renew my lease. I did, in fact, complain about their hostility, and it was swept under the rug. Upon renewal stage, we were given unfair notice. And we are held liable for maintenance-related work, such as hinges that need to be fixed and silicone that needs to be replaced. When we moved in, they left a hole in the door and a broken window, which took them a year to fix. We ended up filling the hole they left in the door. When we queried the door being damaged, they told us we need to replace it and denied damaging the door, despite the fact that they openly admitted this, and we found this on the entry inspection. What is most concerning is that they did an interim inspection, which I thoroughly went through. Upon requesting a copy, I've noticed "damages" written on the inspection form AFTER we signed it. They are refusing to provide hard copies, which we are entitled to, for forensic investigation.
Helpful (0)
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Vanessa P
1 reviews | Active since Jan 2020
1 Sept 2025, 16:18
*************, *********, ****s and *****'s.
Here is the revised text with corrected spelling and grammar: ********* and unprofessional is an understatement. Chantelle and Justin overcharge their clients for maintenance and brag about it. I have previously complained about their hostility and unprofessional behavior. I was threatened that should I raise a complaint to their principal, Betsie, they would make sure that the owner doesn't renew my lease. I did, in fact, complain about their hostility, and it was swept under the rug. Upon renewal stage, we were given unfair notice. And we are held liable for maintenance-related work, such as hinges that need to be fixed and silicone that needs to be replaced. When we moved in, they left a hole in the door and a broken window, which took them a year to fix. We ended up filling the hole they left in the door. When we queried the door being damaged, they told us we need to replace it and denied damaging the door, despite the fact that they openly admitted this, and we found this on the entry inspection. What is most concerning is that they did an interim inspection, which I thoroughly went through. Upon requesting a copy, I've noticed "damages" written on the inspection form AFTER we signed it. They are refusing to provide hard copies, which we are entitled to, for forensic investigation.
0
Replies (0)LM
Luzaan M
1 reviews | Active since Jan 2020
1 Aug 2025, 09:01
HIGHLY UNPROFFESIONAL & RUDE - DO NOT RECCOMEND
Chantelle is EXTREMELY rude and highly UNPROFESSIONAL!!!! I requested for an agent to contact me for a property I was interested in, in her approaching message to me she requested my monthly income, I requested that I would like to arrange for a viewing before I provide my financials. I was told that I am NOT ALLOWED to go view the property if I don't provide my financial information. AND THAT SHE "UNFORTUNATLEY" CANT ASSIST. This is not a way to speak to prospective clients or anyone for that matter.
Helpful (0)
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Luzaan M
1 reviews | Active since Jan 2020
1 Aug 2025, 09:01
HIGHLY UNPROFFESIONAL & RUDE - DO NOT RECCOMEND
Chantelle is EXTREMELY rude and highly UNPROFESSIONAL!!!! I requested for an agent to contact me for a property I was interested in, in her approaching message to me she requested my monthly income, I requested that I would like to arrange for a viewing before I provide my financials. I was told that I am NOT ALLOWED to go view the property if I don't provide my financial information. AND THAT SHE "UNFORTUNATLEY" CANT ASSIST. This is not a way to speak to prospective clients or anyone for that matter.
0
Replies (0)ZM
Zwifhiwa M
1 reviews | Active since Jan 2020
7 Mar 2025, 09:49
CHANTELLE LABUSCHAGNE!!! MOST UNPROFESSIONAL AGENT EVER KARIS PROPERTIES
The worst experience EVER!! The level of professionalism in this business is ridiculous. Especially an agent by the name of CHANTELLE LABUSCHAGNE AND HER PARTHER JUSTIN. We had a viewing scheduled for 10 am and advised her before leaving my office I did not have a phone. (And bear in mind she had just reached out to me that very morning asking if I could make a viewing for 10am at 08:43am, ) Upon arrival at MIDRIVER ESTATE VICTORIAN VILLAGE at a little over 10:20am we bumped into her by the gate and the guard advised her that we have arrived for viewing SIDENOTE: She knew what car we were driving because i had advised her prior, She basically flicks the guard off by saying NO! and drives off, She did not have the decency to come out and act professional by saying no you late.... or can we re-schedule ..NOTHING she drives off. PLEASE IF ANYONE HAS A LISTING WITH AGENT I URGE YOU TO PLEASE REMOVE IT, IF YOU THINKING OF ENLISTING YOUR PROPERTY WITH THEM DO NOT!!!!!!!!!. I REPEAT IF YOU VIEW YOUR BUSINESS PLEASE DO NOT LIST YOUR UNIT WITH THEM. THEY ARE THE WORST!!!!!!
Helpful (0)
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Zwifhiwa M
1 reviews | Active since Jan 2020
7 Mar 2025, 09:49
CHANTELLE LABUSCHAGNE!!! MOST UNPROFESSIONAL AGENT EVER KARIS PROPERTIES
The worst experience EVER!! The level of professionalism in this business is ridiculous. Especially an agent by the name of CHANTELLE LABUSCHAGNE AND HER PARTHER JUSTIN. We had a viewing scheduled for 10 am and advised her before leaving my office I did not have a phone. (And bear in mind she had just reached out to me that very morning asking if I could make a viewing for 10am at 08:43am, ) Upon arrival at MIDRIVER ESTATE VICTORIAN VILLAGE at a little over 10:20am we bumped into her by the gate and the guard advised her that we have arrived for viewing SIDENOTE: She knew what car we were driving because i had advised her prior, She basically flicks the guard off by saying NO! and drives off, She did not have the decency to come out and act professional by saying no you late.... or can we re-schedule ..NOTHING she drives off. PLEASE IF ANYONE HAS A LISTING WITH AGENT I URGE YOU TO PLEASE REMOVE IT, IF YOU THINKING OF ENLISTING YOUR PROPERTY WITH THEM DO NOT!!!!!!!!!. I REPEAT IF YOU VIEW YOUR BUSINESS PLEASE DO NOT LIST YOUR UNIT WITH THEM. THEY ARE THE WORST!!!!!!
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NN
Nokuthula N
1 reviews | Active since Jan 2020
1 Jun 2024, 15:14
Disappointing 😥
I am about to move to a place which was advertised by agents from this company.And the service is pathetic .Very disappointing .I did not expect such level of double standards .They want clients money but can't deliver, if you are a peace loving person /citizen rather stay away from places / buildings advertised by this company .
Helpful (0)
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Nokuthula N
1 reviews | Active since Jan 2020
1 Jun 2024, 15:14
Disappointing 😥
I am about to move to a place which was advertised by agents from this company.And the service is pathetic .Very disappointing .I did not expect such level of double standards .They want clients money but can't deliver, if you are a peace loving person /citizen rather stay away from places / buildings advertised by this company .
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Replies (0)DS
Dean S
1 reviews | Active since Jan 2020
5 Apr 2022, 08:44
STAY AWAY!!!!! They let the owner into you property when you are at work.
Good day. I rented a property through an estate agency. I was planning to move from JhB to Nelspruit during the month of December 2021,but due to unforeseen circumstances it was not possible for my Family to move. This was then discussed with the estate agent telephonically and she confirmed that it was in order but needed to be in writing. I did send it to her email attached. This was done in the beginning of December 2021. and would be seen as a 2 month notice starting 01 Dec 2021. I moved out of the property earlier but paid my Jan rent in advance. The estate agency refused to return my deposit and they have already done the exit inspection and found nothing wrong. Kind Regards
Helpful (0)
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Dean S
1 reviews | Active since Jan 2020
5 Apr 2022, 08:44
STAY AWAY!!!!! They let the owner into you property when you are at work.
Good day. I rented a property through an estate agency. I was planning to move from JhB to Nelspruit during the month of December 2021,but due to unforeseen circumstances it was not possible for my Family to move. This was then discussed with the estate agent telephonically and she confirmed that it was in order but needed to be in writing. I did send it to her email attached. This was done in the beginning of December 2021. and would be seen as a 2 month notice starting 01 Dec 2021. I moved out of the property earlier but paid my Jan rent in advance. The estate agency refused to return my deposit and they have already done the exit inspection and found nothing wrong. Kind Regards
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