Refusing to rent out a property

We recently viewed two properties in Ballito with this rental agent and absolutely loved them. On Monday, we requested an invoice for the deposit so we could forward it to our company, which would be covering the payment. Unfortunately, the rental agent read our messages but ignored them completely.

Two days later, I followed up with another message, only to be ignored again. I tried one last time, but still received no response.

To escalate matters, my husband reached out to another rental agent Chas Everitt managing the same property in but he was also ignored after being told someone would contact him ASAP which never happened.

This level of unresponsiveness is highly unprofessional and has left us questioning whether these properties are being selectively rented out to specific people—or if we are being classed by our race. Whatever the case may be, this experience has been deeply disappointing and unacceptable.

Either way, it’s highly unprofessional and disappointing to experience such disregard as potential tenants.