Dont waste you time to order!!

I am beyond shocked at the service to receive a refund back from HellyHansen/Hullabaloo! In all my years I have never experienced such terrible service, just to get my money back! After many years of wanting to purchase a Hellyhansen/Hullabaloo item, I finally did on the 03/06/2024. I received the order on the 07/06/2024, unfortunately the size did not fit me, I then inquired on an exchange, sadly there was no bigger size, so we agreed on refund upon return. I sent the package back on the 12/07/2024, upon waiting for acknowledgement if received, I emailed on the 25/06/2024 to assess what is going on and was told, a follow up will be made with accounting team and shall send the confirmation once they confirmed the refund. On the 06/07/2024 no refund was showing on my account, I then enquired again and was told a follow up will be made with accounts and will get back to me, guess what they never got back to me! So, another follow up email was sent 10/07/2024. On the 11/07/2024 I finally received a refund but to my surprise of only R600 from my R3638 order! Since then, I have sent numerous emails, even phoned, and spoke to 2 different assistant managers, on both occasions on the phone I was told they shall get back to me and guess what nobody ever called me back, till this day 20/07/2024 I am still waiting for my outstanding R3038!! I shall be seeking legal advice to get my money back; clothing companies cannot operate so!!