Exceptional service beyond expectation.

I tried to purchase a pair of Hoka boots online from Hullabaloo. My size was sold out so just on a whim I emailed and asked whether they may get more stock at the special sale price! William Pienaar replied promptly to tell me that they were expecting new stock and he could let me have my size at the reduced rate. I made a not to check with them a few weeks later but before I could do that,William contacted me to tell me that the boots had arrived and I could purchase. He gave me a link which took me directly to MY CHOSEN boot. I bought the boots and then realised that I would be away for a long period by the time the boots were delivered. I emailed William yesterday and mentioned this to him, not really expecting the impossible (especially since we have a long weekend looming. Much to my surprise the boots were hand delivered this morning (at no extra cost). I wish all companies would offer this level of customer care and service. Absolutely beyond expectation! Thank you William.