Human Auto Welkom
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Human Auto Welkom has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Human Auto Welkom across 4 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I'm in Welkom now for two months and everywhere I go everybody is relaxed has no customer service for except at Human Auto Welkom the service was great I had an amazing experience with the friendly staff and the way everything is on point service is brilliant. Service advisers jump to help even if you didn't book the car with them it's team work.
1 reviews | Active since Jan 2020
I'm in Welkom now for two months and everywhere I go everybody is relaxed has no customer service for except at Human Auto Welkom the service was great I had an amazing experience with the friendly staff and the way everything is on point service is brilliant. Service advisers jump to help even if you didn't book the car with them it's team work.
1 reviews | Active since Jan 2020
I took my Ford Focus ST 3 2014 for a service which and the car was driving perfect with no issues. Ford Human Auto Welkom told me that they is a fault on the engine which they are going to troubleshoot. As the car was with them for 2 weeks without any update, I kept making follow ups on my own. On this day I had to pay a tow truck to fetch my car from Ford which the engine was stripped and they gave me a quote that i need a new engine of R309 729.27, with a disbelieve that I drove me car in to them for a service but now i am collecting it with a tow truck. Going though their quote I also discovered that Motorcraft 5W-30 913D full Synthetic Motor Oil cost R145 441.80. If it was possible i would update pictures and the quotation. I also had to pay R6037.50 for stripping they said, so that i can be able to collect my car. I have never experienced a bad service this like this one in my entire life.
1 reviews | Active since Jan 2020
I took my Ford Focus ST 3 2014 for a service which and the car was driving perfect with no issues. Ford Human Auto Welkom told me that they is a fault on the engine which they are going to troubleshoot. As the car was with them for 2 weeks without any update, I kept making follow ups on my own. On this day I had to pay a tow truck to fetch my car from Ford which the engine was stripped and they gave me a quote that i need a new engine of R309 729.27, with a disbelieve that I drove me car in to them for a service but now i am collecting it with a tow truck. Going though their quote I also discovered that Motorcraft 5W-30 913D full Synthetic Motor Oil cost R145 441.80. If it was possible i would update pictures and the quotation. I also had to pay R6037.50 for stripping they said, so that i can be able to collect my car. I have never experienced a bad service this like this one in my entire life.
1 reviews | Active since Jan 2020
Service department:Terrible and unprofessional. Bought my bakkie almost a year ago took it for service 4-5 times had come backs every single time I took it for a service. Mechanic bumped my bakkie in die workshop. First they had a issue with me complaining about fixing cause "I left my bakkie on own risk" so according to their argument they are allowd to bump it or whatsoever. They agreed so fix it took it to the panel beaters, bakkie came back spray job was a disaster and not done properly. Now my vehicle need to go back a second time leaving me with no tranaport for 2 days if I am lucky and still they come with excuses that they don't have courtesy vehicle but it was planned a week before my bakkie need to go in. Now they ask me to move my business elsewhere as if it is my fault and cause I got upset. This is very unprofessional and I hope no one experience they same Good luck
1 reviews | Active since Jan 2020
Service department:Terrible and unprofessional. Bought my bakkie almost a year ago took it for service 4-5 times had come backs every single time I took it for a service. Mechanic bumped my bakkie in die workshop. First they had a issue with me complaining about fixing cause "I left my bakkie on own risk" so according to their argument they are allowd to bump it or whatsoever. They agreed so fix it took it to the panel beaters, bakkie came back spray job was a disaster and not done properly. Now my vehicle need to go back a second time leaving me with no tranaport for 2 days if I am lucky and still they come with excuses that they don't have courtesy vehicle but it was planned a week before my bakkie need to go in. Now they ask me to move my business elsewhere as if it is my fault and cause I got upset. This is very unprofessional and I hope no one experience they same Good luck
1 reviews | Active since Jan 2020
Not very helpful. Car went for service. No problems. Ladies very friendly. But then my car comes back. With a squeaking noise. First I am told it is the cambelt. When I stated that has been done suddenly it is a different story. Now it is the diafram on the oil filter adaptor. Another huge quote later I am expected to pay for something that was not a problem. Will surely not reccommend them. But the ladies....spectacular service and very presentable.
1 reviews | Active since Jan 2020
Not very helpful. Car went for service. No problems. Ladies very friendly. But then my car comes back. With a squeaking noise. First I am told it is the cambelt. When I stated that has been done suddenly it is a different story. Now it is the diafram on the oil filter adaptor. Another huge quote later I am expected to pay for something that was not a problem. Will surely not reccommend them. But the ladies....spectacular service and very presentable.
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