Active since Aug 2019
We asked for soft board and they gave me super wood which I told the salesman it's the incorrect board he insisted that it's right I left with the board, when we needed to use the board a day later we found that the board is incorrect, I phoned and asked if we can return it they said yes we must come when we get there they came with all the stories and didn't want to exchange because there's marks on the board. I clearly stated that we want soft bord, they rasist and rude intermediating with the way they treat customers.
Car track no service delivery but demand on payment. 1. I asked to come and remove a unit from a car that was given back to the dealership because they sold us a written of car and we only found out later they never came to remove the unit 2. We had a Ford bantam we sold and again asked to come and remove the unit still they promised to and never did 3. I stopped paying to get there attention they didn't give a dam about the service they wanted there payment 4. Everyone I spoke to made empty promises and still today after just receiving the payment nothing happened 5. I have made numerous calls and sent email to them still nothing I want to cancel all three contracts with them now it's penalties I will not pay for a service I didn't get but paid now for over a year and 5months. After I stopped paying the first time they blocked us from the app and we started paying again because they threaten me with black listing but never solved our problem and still to date our app is not activated. I am done with cartrack will even change my bank account for them to not take my money.
I'm in Welkom now for two months and everywhere I go everybody is relaxed has no customer service for except at Human Auto Welkom the service was great I had an amazing experience with the friendly staff and the way everything is on point service is brilliant. Service advisers jump to help even if you didn't book the car with them it's team work.
My wife phoned to up grade the 60mbps to 80 or 100mbps and asked to exchange the router, they asked us to bring the old router and get the upgrade when I got the new router there were a new Sim, it was a complete new contract a week later the wifi gave more problems than before when I phoned to ask if we can get the same router as we had before because we still having trouble that's when we found out the complete package was changed the old contract canceled and a new one given with 30mbps. I asked what happened to the old contract because we just needed the router exchanged and the 60mbps upgraded to 100mbps but now a total new contract we canceled everything I'm still waiting on my refund as they debited me for two devices and was only supposed to be debited for one but bought were given back after one week in the new month we still waiting on our refund
Taking your money after you canceled policy and made changes to add a vehicle and remove two vehicles on the 6th of the month.
We bought two cars from Haval West Rand also called GDP group which one was a Tigaun all space and a BMW f30 318i. The BMW we only had 3days and the engine had to be redone they took two months to replace the vehicle as we refused to take the vehicle back and gave us a VW T-Cross which is also problematic the shocks needs replacement. Then in November 2023 I received a report that the VW Tigaun was a written off before we bought it it was never told to me and my wife that the vehicle was written off before otherwise we wouldn't have bought the vehicle. I requested that we want to return the vehicle they agreed to help and afterwords said that we have to take a nock of R120000 from the salesman named Warren. I told him we can not be accountable for there negligence and would rather want our traded vehicle back and we can go buy a vehicle somewhere else. I asked him to put what he said on email so that I can take legal action, his response was I spoke to the DP and the owner of GDP Group Deon and they said to assist me and came back with a deal of which they want to choose a vehicle for me and the installment is R5000 more where as I told Warren that's not possible because I'm not willing to pay R5000 more on an installment for a Pseries bakkie they offering to us. We want a fair deal as this is the 4th vehicle purchased from them I am contacting our legal advisers on Monday to send them a letter to replace this written off VW Tigaun
Double debit my account with out my authorization and telling me I have very few options I can't tell them refusing to refund my money
I bought a vacuum cleaner last year March this vacuum was used three times I never got a chance to return it as I'm on the road all the time we brought it back after 6months of Purchase its an Bennett earovac the vacuum was sent for repairs by Macro came back used it once and boom it stop working again I ask for a refund to buy another vacuum that will forfill my needs they tel me it has to go back for repairs first although it came from repairs already.
We at JHB station as I'm writing this guys working for Eldo Coaches smells of dagga other employee looks like a car guard how can you trust the services by sending a 14 year old alone in their care. I'm really disappointed by seeing it looks like an hobo advising the people of the buses delays and he smells like alcohol. This is not on at all.
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.