Personal attack, not accepting quote.

Unsatisfactory post quotation response.

I approached Hydro Rubber in the beginning of 2025, to provide me with a quote on my roof after a satisfactory job done in prior years.

I did find it hard to finance their quote at the time. Once I had cleared budget -it took 8months-, I contacted them again for adjusting the quote based on current economic circumstances.

It took longer than I could wait for on the quotation. and with additional work that needs to commence I awarded the work to a different company.

The day I received the quote, and indicated that I'm going with a different company, I got a "now how????" message back. Indicaing that I was waiting more than a week, for the quote to be received. The response was that there is probably nothing to be done on that.

A weekend and a day later, a Whatsapp Message was received, indicating the disgust the company/individual has with me not choosing them and indicated that I kept them in the dark regarding my plans. I find it in bad taste that a company can send out an attack on a personal level on a quotation stage. No promises or work was awarded.

I had no issue with their prior work, but the question is, if there were problems how would it be resolved...?

I truly feel regret that they need to treat customers like this

Own discretion needs to be used on approching thwm for business.