HR
Hydro Rubber
Claimed Business
HR
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Hydro Rubber
Hydro Rubber has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Hydro Rubber across 27 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRE
Ruan E
1 reviews | Active since Jan 2020
15 Sept 2025, 09:05
Personal attack, not accepting quote.
Unsatisfactory post quotation response. I approached Hydro Rubber in the beginning of 2025, to provide me with a quote on my roof after a satisfactory job done in prior years. I did find it hard to finance their quote at the time. Once I had cleared budget -it took 8months-, I contacted them again for adjusting the quote based on current economic circumstances. It took longer than I could wait for on the quotation. and with additional work that needs to commence I awarded the work to a different company. The day I received the quote, and indicated that I'm going with a different company, I got a "now how????" message back. Indicaing that I was waiting more than a week, for the quote to be received. The response was that there is probably nothing to be done on that. A weekend and a day later, a Whatsapp Message was received, indicating the disgust the company/individual has with me not choosing them and indicated that I kept them in the dark regarding my plans. I find it in bad taste that a company can send out an attack on a personal level on a quotation stage. No promises or work was awarded. I had no issue with their prior work, but the question is, if there were problems how would it be resolved...? I truly feel regret that they need to treat customers like this Own discretion needs to be used on approching thwm for business.
Helpful (0)
|Replies (0)RE
Ruan E
1 reviews | Active since Jan 2020
15 Sept 2025, 09:05
Personal attack, not accepting quote.
Unsatisfactory post quotation response. I approached Hydro Rubber in the beginning of 2025, to provide me with a quote on my roof after a satisfactory job done in prior years. I did find it hard to finance their quote at the time. Once I had cleared budget -it took 8months-, I contacted them again for adjusting the quote based on current economic circumstances. It took longer than I could wait for on the quotation. and with additional work that needs to commence I awarded the work to a different company. The day I received the quote, and indicated that I'm going with a different company, I got a "now how????" message back. Indicaing that I was waiting more than a week, for the quote to be received. The response was that there is probably nothing to be done on that. A weekend and a day later, a Whatsapp Message was received, indicating the disgust the company/individual has with me not choosing them and indicated that I kept them in the dark regarding my plans. I find it in bad taste that a company can send out an attack on a personal level on a quotation stage. No promises or work was awarded. I had no issue with their prior work, but the question is, if there were problems how would it be resolved...? I truly feel regret that they need to treat customers like this Own discretion needs to be used on approching thwm for business.
0
Replies (0)PS
ML
Michael L
1 reviews | Active since Jan 2020
13 Nov 2023, 12:46
Hydro Rubber Before and After Experience
I had my roof sealed by Hydro Rubber Vaal in 2019 and I have had multiple problems in the past with the workmanship until I phoned Hydro Rubber head office and they sent Innes van Niekerk 076 405 8537 to the rescue. Innes and his team acted swiftly and professionally assessing the roof finding that many shortcuts were taken in the past. Innes the assured me that he will repair all the problems to the correct specifications, I'm very pleased to say that his a man of his word doing all the repairs in a record time without any hesitation as he definitely believes in customer satisfaction. WELL DONE AND THANK YOU TO INNES VAN NIEKERK!!!!!!!!!
Helpful (0)
|Replies (0)ML
Michael L
1 reviews | Active since Jan 2020
13 Nov 2023, 12:46
Hydro Rubber Before and After Experience
I had my roof sealed by Hydro Rubber Vaal in 2019 and I have had multiple problems in the past with the workmanship until I phoned Hydro Rubber head office and they sent Innes van Niekerk 076 405 8537 to the rescue. Innes and his team acted swiftly and professionally assessing the roof finding that many shortcuts were taken in the past. Innes the assured me that he will repair all the problems to the correct specifications, I'm very pleased to say that his a man of his word doing all the repairs in a record time without any hesitation as he definitely believes in customer satisfaction. WELL DONE AND THANK YOU TO INNES VAN NIEKERK!!!!!!!!!
0
Replies (0)AP
Andrew P
1 reviews | Active since Jan 2020
18 Oct 2023, 11:47
@Hydro Rubber - Jean Pierre van Staden & Nico Ras remember owning up comes at a price.
I have Damages on my Brand new CX5, when you could've just knocked on the door to move the car, while no visible H&S inspector patrolling or visible signage on display. Sadly, i wouldn't recommend this business. The basics cannot be met. What is the human spirit if honesty cannot be portrayed. Jean Pierre van Staden & Nico Ras remember owning up comes at a price.
Helpful (0)
|Replies (0)AP
Andrew P
1 reviews | Active since Jan 2020
18 Oct 2023, 11:47
@Hydro Rubber - Jean Pierre van Staden & Nico Ras remember owning up comes at a price.
I have Damages on my Brand new CX5, when you could've just knocked on the door to move the car, while no visible H&S inspector patrolling or visible signage on display. Sadly, i wouldn't recommend this business. The basics cannot be met. What is the human spirit if honesty cannot be portrayed. Jean Pierre van Staden & Nico Ras remember owning up comes at a price.
0
Replies (0)CD
Charlie Dippenaar-Oliveira
1 reviews | Active since Jan 2020
15 Mar 2023, 08:16
Hydro Rubber is misleading
An absolute nightmare! From 2019 my roof is actually worse. The water damage in my house is heartbreaking. A man called Juan in the Vaal triangle shouted at me. It is now 2023. We can't even put ceilings in our house. Hydro Rubber is misleading.
Helpful (0)
|Replies (0)CD
Charlie Dippenaar-Oliveira
1 reviews | Active since Jan 2020
15 Mar 2023, 08:16
Hydro Rubber is misleading
An absolute nightmare! From 2019 my roof is actually worse. The water damage in my house is heartbreaking. A man called Juan in the Vaal triangle shouted at me. It is now 2023. We can't even put ceilings in our house. Hydro Rubber is misleading.
0
Replies (0)wP
werner P
1 reviews | Active since Jan 2020
21 Nov 2022, 20:17
hydro rubber 10 year warranty is misleading
So i decided to go the hydro rubber pty ltd route to seal my roof as lots of people was talking about the new company using rubber paint to seal roofs. With 10 year warranty i decided that this will be a game changer. I got hold of the local franchise in Bethelhem FS and they came and did there work. Year later i noticed leaks and the came immediately to fix it. Now 2 years later my roof is leaking again and now they never pitch up to solve the issue. Numerous whatsapps and leaving messages on facebook nothing happend the reply but never come and fix the problems. Even ended up contacting the head office and they also just reply they will get back to me but nothing. If i knew that this is what the after sales was like i would have never gone for this product. Its misleading the 10 year warranty or guarantee as the call it even the paint used by them is chipping off on my carport. Seems like if you want something done right. DO IT YOURSELF! Money down the drain for me but lesson learned.
Helpful (0)
|Replies (0)wP
werner P
1 reviews | Active since Jan 2020
21 Nov 2022, 20:17
hydro rubber 10 year warranty is misleading
So i decided to go the hydro rubber pty ltd route to seal my roof as lots of people was talking about the new company using rubber paint to seal roofs. With 10 year warranty i decided that this will be a game changer. I got hold of the local franchise in Bethelhem FS and they came and did there work. Year later i noticed leaks and the came immediately to fix it. Now 2 years later my roof is leaking again and now they never pitch up to solve the issue. Numerous whatsapps and leaving messages on facebook nothing happend the reply but never come and fix the problems. Even ended up contacting the head office and they also just reply they will get back to me but nothing. If i knew that this is what the after sales was like i would have never gone for this product. Its misleading the 10 year warranty or guarantee as the call it even the paint used by them is chipping off on my carport. Seems like if you want something done right. DO IT YOURSELF! Money down the drain for me but lesson learned.
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Replies (0)PS
PS
Paul S
1 reviews | Active since Jan 2020
2 Sept 2022, 10:38
WARRANTY SHOCK.
The warranty is misleading and of doubtful value as the written warranty which finally arrived almost 3 months after the work was completed and fully paid for, contains surprising disclaimers not mentioned beforehand. Agent has been paid in full but is no longer contactable.
Helpful (0)
|Replies (0)PS
Paul S
1 reviews | Active since Jan 2020
2 Sept 2022, 10:38
WARRANTY SHOCK.
The warranty is misleading and of doubtful value as the written warranty which finally arrived almost 3 months after the work was completed and fully paid for, contains surprising disclaimers not mentioned beforehand. Agent has been paid in full but is no longer contactable.
0
Replies (0)