1 reviews | Active since Member
After being recommended to me,I contacted Mark Templeton from HydroconSa to install a water tank at my premises that I rent out. The installation went well and we were happy initially, until we(my tenant) realised that he had damaged our swimming pool pipe while installing the water pump and tank. After a big struggle( numerous phone calls being ignored) to get Mark back to look at the damage, he finally came around and fixed the pipe to the pool pump. Our Tenant then realised after trying to back-wash the pool that he had also damaged that pipe and didn’t inform anyone about it. My Tenant tried to contact Mark and he ignored every single call until he called from a friend’s number,he miraculously answered, and as you can guess, said it’s not his problem or fault and he won’t fix it. I have tried to get hold of Mark via Whatsapp, email and telephone to no avail! Be aware of his after sale service and lacklustre attitude towards clients after he has been paid and rather look for another company you can trust to look after your property and who will take responsibility for their work.