HS
Hydrocon SA
Unclaimed Business
HS
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceGV
Graham V
1 reviews | Active since Jan 2020
28 Oct 2019, 16:26
Avoid Hydrocon SA
Beware! Mark Templeton installed a water pressure pump and Jojo tank at my house. Firstly he did not level the ground but installed it so the tank was at an angle. Once he corrected that the tank then continued to leak and he had to come back on numerous occasions and finally blamed one of his suppliers for the ball valve. In addition I got another company to evaluate the installation who informed me the pump is wholly insufficient and the installation poor. He does not return messages or calls and fails to come when you have confirmed an appointment with him. In short avoid Hydrocon and Mark Templeton.
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Graham V
1 reviews | Active since Jan 2020
28 Oct 2019, 16:26
Avoid Hydrocon SA
Beware! Mark Templeton installed a water pressure pump and Jojo tank at my house. Firstly he did not level the ground but installed it so the tank was at an angle. Once he corrected that the tank then continued to leak and he had to come back on numerous occasions and finally blamed one of his suppliers for the ball valve. In addition I got another company to evaluate the installation who informed me the pump is wholly insufficient and the installation poor. He does not return messages or calls and fails to come when you have confirmed an appointment with him. In short avoid Hydrocon and Mark Templeton.
0
Replies (0)JR
Jacques R
1 reviews | Active since Jan 2020
6 Oct 2019, 13:06
Be aware! Rather go elsewhere
After being recommended to me,I contacted Mark Templeton from HydroconSa to install a water tank at my premises that I rent out. The installation went well and we were happy initially, until we(my tenant) realised that he had damaged our swimming pool pipe while installing the water pump and tank. After a big struggle( numerous phone calls being ignored) to get Mark back to look at the damage, he finally came around and fixed the pipe to the pool pump. Our Tenant then realised after trying to back-wash the pool that he had also damaged that pipe and didn’t inform anyone about it. My Tenant tried to contact Mark and he ignored every single call until he called from a friend’s number,he miraculously answered, and as you can guess, said it’s not his problem or fault and he won’t fix it. I have tried to get hold of Mark via Whatsapp, email and telephone to no avail! Be aware of his after sale service and lacklustre attitude towards clients after he has been paid and rather look for another company you can trust to look after your property and who will take responsibility for their work.
Helpful (0)
|Replies (0)JR
Jacques R
1 reviews | Active since Jan 2020
6 Oct 2019, 13:06
Be aware! Rather go elsewhere
After being recommended to me,I contacted Mark Templeton from HydroconSa to install a water tank at my premises that I rent out. The installation went well and we were happy initially, until we(my tenant) realised that he had damaged our swimming pool pipe while installing the water pump and tank. After a big struggle( numerous phone calls being ignored) to get Mark back to look at the damage, he finally came around and fixed the pipe to the pool pump. Our Tenant then realised after trying to back-wash the pool that he had also damaged that pipe and didn’t inform anyone about it. My Tenant tried to contact Mark and he ignored every single call until he called from a friend’s number,he miraculously answered, and as you can guess, said it’s not his problem or fault and he won’t fix it. I have tried to get hold of Mark via Whatsapp, email and telephone to no avail! Be aware of his after sale service and lacklustre attitude towards clients after he has been paid and rather look for another company you can trust to look after your property and who will take responsibility for their work.
0
Replies (0)