Hylton Ross Accident

My car was driven into by a hylton ross bus on Saturday 17 November. I am unable to drive my car, and while waiting for the claim to be processed, I am having to cover costs of getting to and from work, as well as make arrangements for my kids to be transported to and from school. Surely they should provide a courtesy vehicle. I would have no issue covering the cost of this myself however as they drove into me, i believe this is something they should offer. I am being inconvenienced!