Unsafe Vehicle Sold with Major Flaws – No Accountability (1/5 stars – Avoid) 😊

I bought a Toyota rumion 2022 1.5 sx from Hyundai Fourways in February 2025, trusting they’d deliver a quality pre-owned vehicle. *Big mistake*.

*The Problems Started Immediately*: - *Month 1:* Brake pads failed. Had to fight sales (Mandla & Gaugelo) to replace them – they only agreed after I insisted. Paid upfront, installed by an independent mechanic. - *Month 8:* Gearbox mount cracked. We replaced it with a *new second-hand gearbox (R7,000 from Toyota, properly sealed)* – far superior to the faulty original unit sold with the vehicle. The *original gearbox was tampered, poorly serviced, and leaking*, raising serious questions about pre-sale checks.

*Dealership’s Response*: Dismissive. Offered a trade-in (without resolving issues) while insisting “we’re helping”. No documents proving pre-sale checks. When challenged, radio silence.

*Why I’m Warning Others*: 1. *Unsafe vehicle sold with hidden faults*. No transparency or accountability. 2. *Misleading sales tactics*. Promised inspections never done. Blame shifted to “mileage” (which doesn’t cause gearbox failures). 3. *No after-sales support*. Complaints ignored. Escalation seems inevitable.

*Documents requested (still missing)*: 125-point report, Decora inspection, vehicle sourcing history. No response. *Don’t buy here unless you want a headache*.

*Update (optional):* I’ve escalated to the Motor Industry Ombudsman of SA and will pursue compensation if needed. Buyer beware – protect yourself.

*Rating: 1/5 stars – AVOID THIS DEALERSHIP* - Sales: 1/5 (misleading, pressured trade-ins) - Service: 1/5 (no accountability, ignored complaints) - Value: 1/5 (overpriced for the risk

*Advice:* Demand *full paperwork* (not just verbal promises). If issues arise, don’t expect support. Taking business elsewhere is the best move.