Great company just don't buy their " surprise lucky packets"

This is difficult. Normally Hyperli is great and you do get whatever you paid for or ordered. However ,I bought two of their "surprise lucky packets"? I think they were about R375.00 each. The one was ok I received goods to the value of perhaps R450.00. Of course I never expected the iPhones/ tablets etc, I never received the other, and after having contacted them a few times, and I do know they were having a problem with their suppliers, I told them to just forget it, Their suppliers obviously needed the money more than I.