Hyphen PDA
Verified Business
|4|5 Reviews (last 12 months)|Responds in 42h 1m
Hyphen PDA
Verified Business
|4
5 Reviews (last 12 months)
Responds in 42h 1m
AI Review Summary
Based on recent customer reviews, Hyphen PDA receives praise from clients who successfully completed debt review, with multiple customers highlighting dedicated consultants such as Shannen, Karen, Chantal, and Lutho for their patience and exceptional service. However, a recurring concern among dissatisfied customers involves poor communication, unmet promises regarding timelines, and difficulty obtaining clearance letters or refunds after completing payments. Unauthorized debit order deductions after cancellation also emerged as a serious complaint, pointing to administrative process failures that undermine trust.
Performance(last 12 months):
Ranked In Financial Services
#187Reply Time
42h 1mReplied to 100% of negative reviews
Reply time on negative reviews: 130h 31m
Ranking
#187
in Financial Services
Reply Time
42h 1m
Replied to 100% of negative reviews
Reply time on negative reviews: 130h 31m
Review Distribution
4|5 Reviews
Aug '25 - Jul '26
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNL
Ntshepising L
1 reviews | Active since Jul 2024
14 May 2026, 09:56
Happy customer
Thank you so much for helping me with my credit providers, I really appreciate what you have done for me. It has been a long journey, but it was fruitful. Keep up the good work to all your customers, All the best.
Helpful (0)
|Replies (1)NL
Ntshepising L
1 reviews | Active since Jul 2024
14 May 2026, 09:56
Happy customer
Thank you so much for helping me with my credit providers, I really appreciate what you have done for me. It has been a long journey, but it was fruitful. Keep up the good work to all your customers, All the best.
0
Replies (1)P
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Mosa K
1 reviews | Active since Sept 2021
10 Sept 2025, 06:10
I engaged NDHDC (HyphenPDA) after being told in their pitch that the process would take one month
I engaged NDHDC (HyphenPDA) after being told in their pitch that the process would take one month. It has now been six months with no resolution. Weekly updates were promised, yet I only hear from them if I chase. This is misleading and unacceptable. I requested a refund of R3,000 if they could not deliver, but instead I am met with silence. Requests for manager or owner contact details have been refused, which only shows a lack of accountability. This conduct is unprofessional and damaging to their reputation. A matter that could have been resolved quickly through transparency or refund has been dragged out unnecessarily. If this is not addressed urgently, I will escalate to the ombudsman, legal channels, and media platforms. I caution anyone considering NDHDC / HyphenPDA to think twice before engaging, as their failure to communicate and deliver is a serious concern.
Helpful (0)
|Replies (3)MK
Mosa K
1 reviews | Active since Sept 2021
10 Sept 2025, 06:10
I engaged NDHDC (HyphenPDA) after being told in their pitch that the process would take one month
I engaged NDHDC (HyphenPDA) after being told in their pitch that the process would take one month. It has now been six months with no resolution. Weekly updates were promised, yet I only hear from them if I chase. This is misleading and unacceptable. I requested a refund of R3,000 if they could not deliver, but instead I am met with silence. Requests for manager or owner contact details have been refused, which only shows a lack of accountability. This conduct is unprofessional and damaging to their reputation. A matter that could have been resolved quickly through transparency or refund has been dragged out unnecessarily. If this is not addressed urgently, I will escalate to the ombudsman, legal channels, and media platforms. I caution anyone considering NDHDC / HyphenPDA to think twice before engaging, as their failure to communicate and deliver is a serious concern.
0
Replies (3)