A disappointing customer service from HYUNDAI BEDFORDVIEW

I bought a vehicle from Hyundai Bedford on the 29th of AUG 2024 (Less than three weeks ago) only to find out that the car key doesn't work, I spoke to the same sales consultant who sold me the vehicle and his manager. On the first instance, the manager sent one of his consultants to pick up the vehicle so it can be assessed, the vehicle came back a few hours later and I was advised that the key is now working. A few days later, the keys couldn't lock and unlock again. I called the manager a couple of days later to advise him that the key is giving me problems AGAIN, but I will monitor the key over the weekend which was the 7th and 8th September to see if the problem still persists. On the 09th September 2024, I called the sales consultant and told him that I'm still having issues with the car keys, I was told to bring back the vehicle again since they are unable to pick it up. I must drive more than 15 kilometres with my petrol and drop off the vehicle which is time consuming for me as I'm at work and unbale to keep taking time, which is what I reiterated to them. (unacceptable customer service). I told them I am unable to drop off the vehicle since it's my working hours and I am unable to take time off from work, they have to make necessary arrangements for the car to be collected at my workplace and sort it out. I decided to contact the manager again and told him I'm not coming to Bedfordview they need to collect the vehicle to get it checked and I was told a technician will come to my workplace to get it checked on the 11th Sept between 9am and 11am until now I am still waiting, my messages are being ignored, I am running after them as if I was given the vehicle for free. I am really disappointed with the service I have received. If there was an option to not give any star, I really would.