1 reviews | Active since Member
I'm so dissappointed by Hyundai Bedfordview dealer.My car was towed into their dealer on Sunday afternoon(15/09/2024).I received a call from a lady called Lesedi on Monday(16/09/2024) telling me I'm liable for towing cost which was suppose to be paid by a 3rd party(Liquid Capital).I instructed to go to Liquid Capital regarding that as I'm not liable for the payment.Later in the afternoon one of Liquid Capital manage Lehasa called and confirmed they will pay for towing cost.Lesedi said they have no feedback on the diagnoses of the vehicle they will give feedback on 18/09/24.I got a call from Lesedi before 12pm 18/09/2024 confirming that they have diagnosed the vehicle it will take 3 to 4 weeks to get the parts from Korea which I find it unacceptable to wait for so long for my car to be fixed.She sent me an email that I'm liable to to pay for the cost I must pay 50% upfront.I then questioned the Warranty since my car miliage is still under 200 000km as per Hyundai warranty principle I was told that it is not under warranty.As of today I still have no idea what is the progress on my car the exact turnaround when the car will be ready.I'm so dissappointed by this dealer.