Do NOT take your car to Hyundai Brackenfell if you want good service

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Hyundai South Africa - Brackenfell branch. Order of events: Wed 1 October +/- 8:00AM - I call and ask for a quote on major service as I saw the ad online that it was discounted. Saleslady advises she would return my call at 09:00 to confirm the price. Wed 1 October +/- 12:00PM - I call again and the first lady was not available and I left a msg. Wed 1 October +/- 14:00PM - Saleslady calls and advises cost is R3943...I booked the car in for today 6 October. Wed 6 October +/- 8:30AM - Book the car in, and informed that the shuttle would be there at around 09:00. I had to enquire twice after 9:00 to find out where the driver was, and each time was told he'd be there in 10-15 minutes. I ended up leaving around 9:55. Wed 6 October +/- 17:00PM - I call to find out if my car service was completed as I had not been notified of anything. Receive an apology and told I could make my way to the workshop. Wed 1 October +/- 17:30PM - Arrive at workshop and get an invoice of R4700+. I correct them politely and this is resolved. I ask for a breakdown of what was done...no mention of any belts being checked or replaced. - this is a 2016 Hyundai with about 80 000kms on the clock. I'm not sure if any belts should have been checked. Saleslady enquires with possibly the maneger who looks at me and says - "The car doesn't have ny belts other than the v-belt."..I stare and wait.. she responds again "But I'm sure they would have checked it." I then get told that I could bring the car in AGAIN to have the checks done to ensure that it is checked.

By the time I had arrived (because I was not notified timeously), the workshop was closed and there was noone they could ask. Now I await another call tomorrow to let me know when I may bring the car in AGAIN and inconvenience myself and waste my time.

BUT WAIT - THERE'S MORE....get to the car and a ****poor cleaning job was done (see pictures) - not properly washed or vacuumed, not even the decency to remove the magnets on the doors and clean underneath .

So to make a long story longer...I would honestly not recommend taking your car to Hyundai South Africa - Brackenfell branch.