Extremely Disappointed with Hyundai Brackenfell

I am beyond frustrated with the poor service I’ve received at Hyundai Brackenfell. A month ago, I brought my vehicle in to have the speedometer fixed — not only was it not sorted, but the problem continues. When the speedometer cuts out, the radio switches off and the indicators stop working too, which is a serious safety issue.

Previously, I also complained that my car wasn’t properly cleaned after a service, but I let it go. Today, however, was the final straw. I took my vehicle in for a service, and the service provider called to say it was ready and had been cleaned properly. When I arrived, I was made to wait another 30 minutes. When I asked what was going on, I was told the car was still wet from washing. Eventually, a vehicle was brought out — and it wasn’t even mine!

When I finally got my actual car, it hadn’t even been washed despite what I was told. On top of that, the speedometer issue still hasn’t been fixed. They claimed that the problem is due to fish water affecting the wiring — which is completely unacceptable. I deliver fish, yes, but a well-designed vehicle should not have exposed wiring vulnerable to water damage, especially not in areas where water shouldn’t be reaching in the first place.

This level of service is unprofessional and disappointing. From misleading communication to unresolved mechanical issues, I cannot recommend Hyundai Brackenfell to anyone.