1 reviews | Active since Member
I enquired about the purchase for a second hand Hyundai Venue that was advertised on their website. I was told it was sold and that he would look around for another. The sales person then proceeded to try to hard sale me into a totally different car which we were not interested in. Later he phoned back to say that the car that was sold was actually not sold. I asked him if he could bring it for us to test drive as the lady who was buying it is elderly and would be more comfortable driving something completely new to her in an area that she knows. He agreed and we made I time. He then phoned back to ask us to put down a deposit to secure the vehicle, and I said no because who puts a deposit down on a car they haven’t seen or driven. There was quite some planning involved to get her son away from work to be there to check everything that needed to be checked. The sales person, Ruan Nolte never arrived and didn’t even have the decency to WhatsApp and say he wasn’t coming. I phoned the office to speak to him, because he wasn’t taking my WhatsApp calls and I wasn’t sure if he was still on his way, the person who answered said he would call back. He never did and never re**** to my messages . That kind of service is unacceptable, rude and very unprofessional and pushy sales is off-putting. I’m glad we dodged a bullet there because I can only imagine what the after sales service would be like. Avoid Ruan Nolte if you can.