Poor service from sales

Extremely poor service - had to find someone to assist us with viewing a car after walking around the car park looking at cars; waited an hour to see an F&I consultant; waited 3 days for feedback on finance application and eventually sent through a pre approval from my bank; am now on the second temporary licence with no communication re the plates. Sales Consultants did try, permanent F&I was surly and almost rude when I pointed out that my name was incorrectly spelt on the contract and that other info was missing/incorrect. Will never use them again. 2 stars because some did try to help.