LG
Lyndsay G
Active since Feb 2014
12
Reviews
0
Industries
Reviews
12 reviews3 months ago
Poor service from sales
Extremely poor service - had to find someone to assist us with viewing a car after walking around the car park looking at cars; waited an hour to see an F&I consultant; waited 3 days for feedback on finance application and eventually sent through a pre approval from my bank; am now on the second temporary licence with no communication re the plates. Sales Consultants did try, permanent F&I was surly and almost rude when I pointed out that my name was incorrectly spelt on the contract and that other info was missing/incorrect. Will never use them again. 2 stars because some did try to help.
0 replies
14 months ago
No internet for a week and no resolution in sight.
If I could give 0 stars I would. I have had no internet for a week now. Despite numerous calls for assistance, I am nowhere closer to having the issue resolved. I have a query number, and yet nothing. I am spending a fortune on data and calls. I can't even get through to the right department to cancel my contract which will still take a month. I have been a loyal customer since 2012. No more.
0 replies
35 months ago
Tokai branch - superb service
Just received the most awesome call out service from David and Wellington from the Tokai Branch. Thank you gentlemen.
0 replies
35 months ago
Errors with order still not corrected.
Shocking service after incorrect item delivered and items missing from delivery. 7 days and still not resolved. Items not sent, returns status not update and funds not creditted. Reading through the latest reviews, seems I'm not the only one. Time to switch online retailer. Very disappointed. I see that they haven't responded to any of the reviews.
0 replies
59 months ago
Fantastic service from ooba.
We have recently received outstanding service from ooba, and in particular, Sharon Martle. Her support and professionalism throughout this stressful time was phenomenal and she is a credit to ooba. At all times we were communicated with and the process explained. I can highly recommend ooba's services.
53 replies
62 months ago
Excellent service from Sanparks
I have recently had to amend bookings made. On both occasions I dealt with Jacob. What a star! So friendly and helpful. Such a pleasure to deal with. A great online booking system supported by great people. Well done Sanparks.
0 replies
63 months ago
Lack of action and feedback from Cell C when Cancelling a Service
On 14 Dec I called in to cancel a contract and was told to pay an amount which I did. On 10 Feb, I called in to find out why my February account still reflected this amount and was told that it's because I never called in 24 hours after making payment to say that the contract was to be cancelled. I was not told to call back. Cell C have had my payment since 14 Dec and have not once contacted me to find out why? I was promised a reference number on the 10th and still have not received it. I have tried calling today and the number 084 143 or 143 does not exist according to my network. The number I wish to cancel is a data line and I have asked that I be contacted on one of the the other numbers on my contract. I emailed on 10 Dec and have a case number but still no feedback. This is shocking. I will no doubt end up being debited again this month for a service I don't want anymore.
728 replies
68 months ago
No voucher refund
Purchase KFC voucher on 24 August and sent it to the incorrect number. Have requested the refund 4 x and have not received my refund nor even an acknowledgement of the request. SHOCKING SERVICE. I have even cc'ed the KFC Customer Support team in, who have read my mail but have not bothered to reply.
0 replies
90 months ago
Non delivery of summer promotion vouchers.
I recently upgraded in store and was informed that the summer promotion vouchers would be sent to me within 7 - 10 working days. After this time, I went back to the store as I had not received them. After 20 minutes, during which I was twice asked if I had received the vouchers, I was given a reference number as the consultant informed me that the store was not responsible for handing out the vouchers and that a service request had been logged with Vodacom. Yesterday, I received an SMS saying that my service request had been resolved, yet I still do not have the vouchers. I called Vodacom help, was put through to the Upgrade department who informed me that I needed to query instore. When I told him that I had, he told me that I must go back to the store because it was the stores responsibility. Vodacom need to sort out their processes, ensure that everyone knows who is meant to do what and they need to send me the promised vouchers.
210 replies
102 months ago
Disappointing service
Have received shocking service from Chesler Cantrell. Took my TV in to be repaired three times as I kept losing the picture. Despite video proof of my TV still losing picture regularly after each service, and after them coming to fix the signal (even though the other TV was working fine) the matter is not resolved after three months - it is now even out of their repair warranty . They collected my TV 3 weeks ago and have still not refunded the work done nor returned the TV. I have repeated asked them to refund me and to sell the TV as I cannot in all good conscience sell it believing it to still be faulty. I have constantly had to chase and follow up with them. Am bitterly disappointed as the initial interaction was fantastic.
0 replies
Review Distribution
5 Star
3 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (8.333333333333334%)
1 Star
8 (66.66666666666667%)