Disappointing service

I should of checked Hello Peter before wasting my time with Hyundai Pinetown. I tried at least 10 times to speak to someone. I either had my call dropped or transfered and then cut off. The staff don't greet until the customer says hello, or they simply answer "hello", no proper greeting or thanking the customer for the call. One staff member proceeded having a conversation with someone in the office before greeting me and then the call just got cut off. Please send your staff for telephone etiquette courses and fix what is apparently wrong with your lines. In the +45 mins I have been trying to reach someone I still don't have an answer to my question. Where has customer service gone these days?