Active since Oct 2016
I should of checked Hello Peter before wasting my time with Hyundai Pinetown. I tried at least 10 times to speak to someone. I either had my call dropped or transfered and then cut off. The staff don't greet until the customer says hello, or they simply answer "hello", no proper greeting or thanking the customer for the call. One staff member proceeded having a conversation with someone in the office before greeting me and then the call just got cut off. Please send your staff for telephone etiquette courses and fix what is apparently wrong with your lines. In the +45 mins I have been trying to reach someone I still don't have an answer to my question. Where has customer service gone these days?
My father saw a generator advertised at R1099.00 but PnP Arbour Crossing refused to honor the price. It is my understanding that a supplier must not require a consumer to pay a price for any goods or services higher than the displayed price for those goods or services?
Not sure how customers are meant to reach Buffalo. No answer on phoned, no reply to whatsapps. Shocking service, my parcel has just been sitting in Durban for a week. Will never order from Shein again unless they change their local agent.
Almost two months later since my last complaint about Telkom and STILL in the same situation and now sitting with a R4000 bill which I refuse to pay as this is due to Telkoms lack of service. I am at my wits ends, I no longer know what to do. I am sorry I ever signed up with them as there just seems to be no end in sight with this mess they have created for me.
Once again I have to complain about Telkom, specifically Telkom Musgrave, as it seems despite going in and complaining over and over and over again about a line which has been inactive for over a year this contract has still not been closed. Do they employ total *****s? I am at my wits end with this bull****. Sort your **** out Telkom I am fed up!!!!!
I wish I could give Telkom a zero rating. It is unbelievable how many times one has to explain things to Telkom employees, over and over and over again and still things get done incorrectly. Last month I had to go into Telkom because shocker they will still invoicing me for my old contract. Have they rectified it, no, instead they have stop the debit on my NEW contract and continue to roll over amounts from my OLD contract. Jesus help me dealing with this level of stupidity
It seems my problems with Telkom will never end. After months of struggling to get my internet sorted out I finally got a new contract and internet, but surprise surprise, they are STILL invoicing me for the old contract AND debiting me for the new account and have now suspended my account due to lack of payment for the old contract. I mean what a circus. Its just never ending. This is one of the most incompetent companies I have ever dealt with. Unprofessional. Uninterested. Useless!!!
HERE WE GO AGAIN. WONGA has once again debit my account when there is an ACTIVE INVESTIGATION going on. Since 17 July Wonga still cant put two and two together that this was ****ing fraud, I am sick to death of this nonsense now, I have repeated myself a million times, I have provided all documentation as per their requests, dozens of follow ups met with copy paste replies, I am totally over this!!! Wonga does not want to help, they want me to accept this and I WILL NOT. They are totally disregarding my police case and my OFFICIAL letter from the South African Fraud Prevention Services, they seem to think they are above it. Wonga sort this **** out!!!!!
The saga continues. 10 working days after Wonga again said they are investigating they have again vanished with no further feedback. I am totally sick of these people. They are completely unprofessional and uninterested. They think that the longer they take the more likely it is that I will let this go, wrong, very very wrong. I will not accept this disgusting treatment. Sort your **** out Wonga I am tired of your nonsense
It is no surprise that after 9 working days Wonga has not phoned me with an update, not that the last call was much of an updated, merely the same old nonsense of “we are working on the case” and then silence again. If Wonga thinks I am going to leave this and accept the monthly debit they are sorely mistaken. I will NOT let this go. I have now opened a case with the Credit Ombud. I will never ever recommend this company to anyone, I will never ever use them myself either. They are money grabbers. Their 3 step online loan application makes it incredibly easy for fraudsters to apply for loans on other people’s names, which Wonga does not care about either. Wonga sort yourselves out!!!
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