1 reviews | Active since Member
STAY AWAY!!! we purchased an Opel Crossland from Hyundai Pinetown. When we reached out to them and wanted information on the vehicle, we were told the vehicle is under warranty and has no service available. We proceeded with the purchase of the vehicle as was told it has a manufacturer warranty still in place and still has 2 years left, meaning until 2027. We proceeded and bought the car. I have had the car exactly a month when a problem occurred with the water bottle, etc... I phoned Hyundai Pinetown ***en) about the problem, and he said he would get Opel to sort it out. I received a call from Opel Bedfordview and was told the vehicle is not under warranty and warranty was only for 3 years. The vehicle is a 2022 model.. to my horror, I phoned Hyundai Pinetown ( Owen), and he still maintained it was 5 years warranty. He later phoned me and told me he was incorrect. We would never have purchased the vehicle had we of known it was out of warranty. They said they would purchase the vehicle back under the terms and conditions... meaning I would get less than what I paid for it?? If I choose to keep the vehicle they will fix it, but I would have to take out an additional warranty at my own expense and also pay for a rental out of my own pocket as well?? None of this should have happened. I purchased a vehicle in cash under the pretense that my vehicle is under motor warranty and everything was correct? Now I am having to fork out additional money that would never have been should the vehicle have been under warranty... I have also been told the part is not available for 21 days?